Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good people are HGS OFFICE" ((in 136 reviews)); "Work environment is good and friendly" ((in 133 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 132 reviews)); "Good training and very supportive for career development" ((in 107 reviews)); "good working environment and co workers" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 462 reviews)); "Poor management and will not appreciate hard work" ((in 223 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 87 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Nov 28, 2023

Good Leadership

Senior manager

Recommend

CEO approval

Business Outlook

Pros

VP was awesome and caring

Cons

Company is not very stable

HGS Response

2y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Nov 22, 2023

Good for gaining experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you are comfortable on computers it is easy to get this job.

Cons

Timing keep changing. You have a choice to pick your shift but its difficult to get the ahift you want Number of hours also change depending on the call volume.

HGS Response

2y

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

5.0

Nov 21, 2023

HGS review

Customer relation officer

Recommend

CEO approval

Business Outlook

Pros

Great work environment and job security

Cons

Salary package is comparatively low

HGS Response

2y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Viewing 610 - 612 of 5,011 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

BPO Executive

India

View job

Process Consultant - German Language

MNC COMPANY IS HIRING -DAY SHIFT

India

View job

Senior Analyst Global WFM

Karnataka

View job

Lead MS D365 HR Functional Consultant

Karnataka

View job

HGS

HGS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Leadership

Good for gaining experience

HGS review

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

HGS reviews FAQs

Jobs at HGS