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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,011 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Nov 14, 2023

      Very stressful

      Client relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to learn a lot

      Cons

      Poor training, poor salary structure, you’re thrown in and expected to figure things out

      avatar
      HGS Response
      2y
      Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
      4.0
      Nov 14, 2023

      Good starting point

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Training provided a functional degree of knowledge -Good starting point for those without office experience -Friendly team, generally speaking

      Cons

      -Career progression was limited -Pay was substandard by comparison to competitors -Significant staff turnover

      avatar
      HGS Response
      2y
      Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
      3.0
      Nov 13, 2023

      Review

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have benefits Have contests You bid your shift They will train you. They supply equipment.

      Cons

      Company going through some changes not a benefit to workers. Every policy has a termination clause.

      avatar
      HGS Response
      2y
      Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
      Viewing 619 - 621 of 5,011 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.