Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home and flexible schedule" ((in 203 reviews)); "Good work environment and flexible" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 132 reviews)); "Good people are HGS OFFICE" ((in 128 reviews)); "Good training and very supportive for career development" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 228 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 26 reviews)); "Poor communication internally" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Oct 3, 2024

Salary

Claims administrator

Recommend

CEO approval

Business Outlook

Pros

Okay. Work life balance. Not so stressful

Cons

Needs to provide more benefits

HGS Response

1y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Oct 1, 2024

productive and fun working with HGS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexible timings managers are approachable training growth

Cons

minimum wage long shift night shift have to work on stats holidays busy

HGS Response

1y

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

3.0

Oct 1, 2024

Good company but the WORST RH ever

Trainer

Recommend

CEO approval

Business Outlook

Pros

Good company and Great place to work :)

Cons

I had the opportunity to lead a team in HGS Colombia, I thought a lot about doing this review but I was shy about thinking that it could harm someone in terms of reputation until one of my new collaborators told me a story similar to that of one of my former collaborators of the team that I led, this company is in Barranquilla, a beautiful and warm place, very good to visit and the building is giant, people treat you well but the RH department is terrifying, I don't remember the name of the person who leads this department and I don't want to do it either but the This woman's arrogant attitude shocked me since I'm from another country, I remember seeing my former collaborator crying because of the bad treatment she gave her and today I heard a story like that again. It is sad that a company loses employees because of the poor quality they have when choosing HR.

HGS Response

1y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Viewing 265 - 267 of 5,009 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

Senior Analyst Global WFM

SAC Planning Consultant

HGS

HGS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Salary

productive and fun working with HGS

Good company but the WORST RH ever

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs