Is HGS a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at HGS have rated their employer with 3.1 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Technical Support Engineer Jobs at HGS now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at HGS .

Does HGS pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at HGS with 2.9 out of 5 stars based on 28 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at HGS.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Work environment is good and friendly" ((in 136 reviews)); "Good people are HGS OFFICE" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 121 reviews)); "Good training is going on" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 212 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 207 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 23 reviews)); "Poor communication internally" ((in 22 reviews))

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HGS

HGS Technical Support Engineer reviews

3.1

49% would recommend to a friend

(28 total reviews)

Venkatesh Korla

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.8

Senior management

3.8

Career opportunities

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.5

Work/Life balance

2.4

Culture & values

Technical Support Engineer employees have rated HGS with 3.1 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. HGS is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

28 reviews

3.0

Jan 3, 2025

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good work culture,salary,environment Career growth

Cons

Micro management Politics Not fair

HGS Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Nov 3, 2024

yea that's it

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

share some reasons for the possibility

Cons

downsides you would like to share

HGS Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Feb 27, 2024

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Overall its a good place to work

Cons

Salary is not as per company standards

HGS Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Viewing 1 - 3 of 28 Reviews

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HGS Technical Support Engineer reviews

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Good

yea that's it

Good

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