HHAeXchange reviews

2.8

30% would recommend to a friend

(230 total reviews)
avatar

Paul Joiner

31% approve of CEO

34% positive business outlook

HHAeXchange has an employee rating of 2.8 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HHAeXchange employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

230 reviews
1.0
Mar 24, 2026

Positioned for purgatory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing people within this company that truly believe in the culture and mission this company used to represent. They are the only reason the customers are still being served in a meaningful way.

Cons

Failed launches. Misrepresented sales. products that break and cost their customers $$ in losses. More concerned about showing profitability than taking care of the customer - stopped pretending to balance the two years ago. Senior leadership is 100% committed to themselves and no one else. The company’s moral compass is completely lost. And lastly, they’ve specialized for years now at reducing staffing levels without properly forecasting how that impacts the customer and the services they require us to perform in order to use a shotty product.

1.0
Aug 22, 2025

Run far away

Recommend
CEO approval
Business Outlook

Pros

If you are in the one state where the product actually works you will do well. People are also nice.

Cons

Where to begin, product doesn’t work the way it is supposed to in all states. Half of the states are unsellable but management encourages sellers to force deals over the line even if they are bad. You leave work feeling like a used car salesman who has scammed people, not great and a big reason as to why folks tend to leave. They also hire aggressively, put people in unsellable markets, and then fire them all while telling the rest of the team that they just “didn’t put in effort so they had to be let go”. If you want to be a part of a revolving door sales org then I guess this is the place for you.

3.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Some people do care very much and most teams have a kind culture.

Cons

New leadership over the past two years have thrown the company into chaos. New leaders have been brought in to clean house and form new teams that are already on their second, third, fourth attempts at creating the right org structures. Meanwhile the culture is suffering and good people are looking for work elsewhere because there’s no stability or safety in the company. Clients and partners feel the instability and are distrusting the company more and more. There were good cultural initiatives put into place (mentorship program, continued education) that have been completely rolled back. Leadership is now requiring folks to work in office who were previously hired to work remotely full-time, but the same in-office policies don’t apply to senior leadership. The company is moving backward while its top talent seeks employment elsewhere.

Viewing 16 - 18 of 230 Reviews

Glassdoor has 244 HHAeXchange reviews submitted anonymously by HHAeXchange employees. Read employee reviews and ratings on Glassdoor to decide if HHAeXchange is right for you.