Low pay per industry standards and HHM knows it!
VERY limited staffing levels
No support from General Managers due to never ending conference calls, meetings and vast number of emails, which are all a priority
Managers have to work desk shifts regularly in order to reduce expenses, leading to long work hours
Overall morale of the team members has declined from past years due to long hiring process (on purpose), which leads to the employees working extra shifts and longer hours
No formal training program in place for any position--fend for yourself!
The particular location of the hotel I worked at is horrible! Regularly dealt with prostitutes, drug addicts and homeless people in the hotel.
Corporate doesn't seem to have a clue what goes on in their hotels (or maybe don't care?), except for the financials
