Is Hallmark a good company to work for?

Hallmark has an overall rating of 3.4 out of 5, based on over 3,781 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Hallmark to a friend and 46% have a positive outlook for the business. The best reviews about Hallmark have been left by employees working as Territory Manager , Customer Service and Manager .

Does Hallmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Hallmark employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Hallmark. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Hallmark?

60% of Hallmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hallmark 3.9 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hallmark?

Retail Merchandiser (583) , Sales Associate (408) , Merchandiser (158) , Retail Sales Associate (92) , Store Manager (82) , Order Processor (68) , Territory Supervisor (67) , Part Time Retail Merchandiser (59) , Key Holder (54) , Sales Associate/Cashier (47) , Cashier (39) , Manager (37) , Designer (27) , Assistant Manager (23) , Customer Service Representative (22)

What are the pros of working at Hallmark according to real employee reviews?

"Great people to work with and since it's a smaller business you get to know your regular" ((in 258 reviews)); "There is only one pro I can think of and it would have to be the no supervision and flexible hours." ((in 243 reviews)); "Flexible schedule and enjoyed helping customers choose the perfect card" ((in 118 reviews)); "Flexible schedule, easy job, loved my coworkers" ((in 114 reviews)); "Coworkers were great and was not a stressful job." ((in 113 reviews))

What are the cons of working at Hallmark according to real employee reviews?

"poor management and organization for store" ((in 118 reviews)); "Too many managers and a very few actual workers" ((in 83 reviews)); "Very busy during all holidays" ((in 56 reviews)); "HR claims investigations into complaints, but no actions are taken against bad supervisors." ((in 37 reviews)); "Upper management is absolutely awful." ((in 36 reviews))

What are employees saying about Hallmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hallmark layoffs and their outlook for job security at Hallmark in 2026.

What are the top reviewed Hallmark locations?

Kansas City , Liberty , Houston , Atlanta , New York , Lawrence , San Antonio , Chicago , Los Angeles , Pittsburgh , Jacksonville , Dallas , Enfield , Virginia Beach , San Diego , Raleigh , Miami , Tampa , Saint Louis , Detroit , Minneapolis , Columbus , Denver , Phoenix , Austin , Kansas City , Las Vegas , Philadelphia , Charlotte , Greensboro

Hallmark reviews

3.4

60% would recommend to a friend

(3,611 total reviews)

Mike Perry

62% approve of CEO

46% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.1

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Hallmark has an employee rating of 3.4 out of 5 stars, based on 3,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hallmark employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Aug 9, 2017

Could be better could be worse

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Day time hours, always on the move, excellent work life balance, pretty flexible

Cons

Not enough time allotted for work that needs to be done, too much wear and tear on personal vehicles and certainly not compensated fairly for using our own vehicle, upper management really needs to get out in the field more, supervisors play favoritism, absolutely no room for advancement whatsoever..

2.0

Jan 6, 2017

Unrealistic expectations

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Flexibility of hours and working unsupervised. Nice for retirees or working Moms who require a short day.

Cons

Demanded I work 5 days a week even if it meant only working an hour or 2 some days. Very low hourly pay for physically demanding work. Unrealistic corporate policies which were not practical in the field Being forced to work long days on installations on short notice and sometimes very far from home. Not enough time allotted to get the job done properly at some accounts.

3.0

Jun 21, 2016

A good company but falling apart

Designer

Recommend

CEO approval

Business Outlook

Pros

Excellent master artists to work with, health plan, flex time, great co-workers, wonderful work campus

Cons

the company can't keep up in a modern, paperless world and work environment is unstable and always shifting, constant layoffs, two-facedness among senior staff. Perks like "ice cream afternoons" just a ploy to distract from the long hours and double/triple workloads the staff expects you to do to keep the company afloat and the constant blame senior staff places on employees for a sinking ship. Don't expect to be there long if they haven't moved completely to freelancing out by now- massive layoffs were 2-3 times a year.

Viewing 13 - 15 of 3,611 Reviews

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Hallmark reviews

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Unrealistic expectations

A good company but falling apart

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