Don't believe the hype on the website. Employee's do not come first and they do not care. They took four months to bring wages up to market conditions and then set raises such that most hotels in the market would be paying more within 3-6 months of start. The hotel budgets were set based upon a corporate projection and not based upon the market and conditions. They expected make up in costs comes at the expense of the staff, the customer, and the property. One of the corporate people came in to do training and said, "don't worry about doing quality on that, just add some fluff, Mr. Hamister doesn't know anything about the hotel business". It was the same manager that told an employee " not to listen to their manager as the manager wouldn't be there long". When the VP was advised, nothing was done and the situation continued. Things like these have led to something like 4 or 5 of the 11 gm's leaving in a year, not to mention the fallout of other staff. Positions are left open for months and months at a time waiting for corporate to approve or fill with no relief. Putting additional work on people who may already be doing 2-3 jobs. This doesn't even get into the games they play with bonuses and wages. The "benefits" available to staff are almost as much as their earnings. I don't think more than 1-2 non management persons had them. The worst by far was an employee had a stroke at work. Their had been an error in her vacation payout, and HR did not want to pay it saying she no longer worked there. I believe they finally paid, but I am not sure. It was a paperwork error on their end, not the associates. The lack of urgency directly contradicts their statement of being the small guy and quick to adapt. They aren't.
