Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
4.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

First of all, I can't imagine finding a cooler group of people to work with. I would be friends with my coworkers had we met in some other situation, and I think that is pretty rare. They're amazing people and they are my favorite part of Hanover. Speaking about the education side of research, projects are often objectively interesting. Higher ed researchers get exposed to a large number of topics and research methodologies, including the increasing use of primary research. Most projects are reasonably enjoyable, but if you don't like what you're doing, you know you'll be through with it in a week. Managers are usually responsive and offer insight into project expectations. The company clearly has an eye towards improvement and they really care about worker satisfaction. Management strives to develop a greater sense of collaboration and long-term vision among researchers. Employees who carve out a path for themselves will absolutely do well. As far as benefits and compensation are concerned, I am satisfied, and I was definitely pleased at the recent company-wide increase in PTO.

Cons

The work of a researcher can, over time, become tiring. It can be difficult to keep in mind the ultimate impact of what you are doing as a researcher because you are always onto the next thing and often are crunched at deadlines. You'll do better if you can set aside your perfectionist tendencies and think about how you can effectively answer a question *in the time given.* Fast readers/writers will also do well. But, given a couple of years in research, you will probably want to move on to something with more variation in workload and more responsibility. That can be challenging. In the same way that employees who carve a path for themselves will succeed, those who do not will probably grow bored in time. To succeed in research, you either need to be a superstar researcher, which will enable you to find a niche where you can be a research specialist or will let you move into client-facing roles, OR you need to find some other area of interest and pursue that. If you're good - but not great - at research, you may find it hard to move to those roles. Still, if you find something you can be great at, Hanover will reward you for that in time and I do believe they value people who work hard and find their strengths.

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Hanover Research Response
11y
Thank you for your feedback. We are glad to see that you are seeing the changes and improvements we are making constantly in response to staff feedback. I appreciate the feedback about keeping staff informed of career opportunities, including the Content Director role. I will certainly make sure this is communicated to the content team and management.
3.0
Dec 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Smart colleagues, nice office, quality research tools, accessible C-Suite and growth opportunities.

Cons

Soft line drawn for work/life balance. Minimal compensation and benefits. Quick project turnaround times that don't allow for quality assurance. Felt dispensable as a mid-level researcher.

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Hanover Research Response
7y
Thank you for your thoughtful feedback. I’m sorry to read that you felt that your compensation and benefits didn’t meet your expectations. We’re upfront with all applicants about the salary bands for various roles when they join Hanover. We hire exceptional talent, train them well, give them more exposure to client interactions and advanced research methodologies faster than other firms, and they have the opportunity to advance faster at Hanover than anywhere else. Also, our employee surveys suggest that Hanover’s benefits are excellent. We offer comprehensive benefits to our employees that are heavily subsidized by the company to reduce the total out of pocket costs for our staff. We of course make every attempt to drive efficiency and shorter timelines for our clients in our research process, but never at the cost of delivering quality information to our clients. Over 90% of client respondents are "very satisfied" or "satisfied" with our research. That said, I am sorry you felt dispensable as a researcher – you were not. Our business is built on the contributions of extraordinarily talented individuals like yourself. I wish your manager or I had the opportunity to discuss this with you so that we could help reinforce the direct line that exists between your work and our success as a business.
1.0
Oct 31, 2018

Business Development Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none really not a great company

Cons

Micromanagement is their favorite thing.

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Hanover Research Response
7y
Thank you for sharing your feedback. It is disappointing to read that you are not enjoying your time at the company and do not see our growth as positive. The Development Associate role is an entry level position and individuals joining us often have never worked anywhere else before. We have clear expectations in terms of showing up to work on time each day and completing daily tasks, etc. Managers are checking on the status of these tasks and holding employees accountable for their output. I am sorry that this feels like micromanagement to you. As staff move up within the organization and develop more experience and expertise, they do function in a more autonomous capacity but regardless of level, everyone is accountable for their own success.
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Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.