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      Hanover Research

      Engaged Employer

      Hanover Research reviews

      3.6

      66% would recommend to a friend

      (320 total reviews)
      avatar

      Wes Givens

      54% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

      Reviews by job title

      320 reviews
      3.0
      May 27, 2015

      Growing at the cost of maintaining good talent

      Senior content analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hanover Research gives you the opportunity to work in a variety of different industries and gain expertise in either B2B or B2C research. The work can be very fun or dull depending on the client, but the benefit of quick turnarounds is that you never have to work on anything for too long and you have diversity of project content. People are generally friendly and occasional happy hours and team get togethers are planned. Generally, most of the researchers are young with limited experience so Hanover can be a good place if you starting out your career. Work-life balance is good and most people work 45 hour weeks.

      Cons

      As a researcher, you are assigned a project and given a few days to put together an extensive report which can create high pressure situations and little room for error. Content Directors are overloaded with projects and as a researcher, you are left to figure out most of the content of the work on your own. Where the company is starting to err is in the lack of consistency and quality of the work. If you are looking to grow a career at Hanover, you have limited opportunities and have to carve your own path to a certain degree. Hanover doesn't seem to want to invest in maintaining talent and has opted to take the approach of hiring younger college grads. The rapid gowth of the company is becoming detrimental to the research team since it means heavier work loads and there is limited organization for how to manage the increased queues of work. Hanover doesn't necessarily promote the best people to management level positions and this is often due to high turn over and the need to then have more senior level managers. The result can be poor management, unhappy researchers, and confusion. If the company wants to suceed, they need to slow down and figure out the best process for how to achieve growth while creating employee satisfaction.

      avatar
      Hanover Research Response
      11y
      Thank you for your feedback. I am sorry to hear that you did not enjoy your time at the firm but I do agree with you that our employees are friendly and enjoy socializing with their coworkers outside of work. I would disagree with your opinion that there are limited opportunities for growth and career progression at the firm. At our recent performance review cycle for Content teams, over 20% were promoted and we continue to build out more specialized and unique positions for those employees who are proactively driving their careers forward at the firm. We recognize that our managers need additional training to be good managers and have begun rolling out intensive management training this year. Our intention is to invest heavily in this area so that employees can benefit from working under a stronger management team and those managers in turn can support the career aspirations of their direct reports. Turnover at Hanover remains low (less than 20%) despite the perception that a high growth company would also have high turnover. We do appreciate the feedback as we continue to build our organization.
      3.0
      May 14, 2015

      Not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has a good bonus structure for the sales force. Also, company is pretty flexible with your time if you meet goals

      Cons

      Promotion opportunities are limited as the company is still growing. Also, does not have much name recognition if you want to take it elsewhere, or apply to graduate school.

      avatar
      Hanover Research Response
      11y
      Thank you for your feedback. As we grow at such an aggressive pace, we see many staff have opportunities for promotion and stretch roles. 20% of our research staff were promoted at the most recent review cycle so I would disagree with your assessment of limited promotion opportunities. I'm glad to hear that you found the flexibility and sales bonuses a highlight of the role.
      4.0
      Jan 6, 2015

      A Pleasant Atmosphere for Young Professionals

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere was challenging, but the company skews young, which made it an enjoyable place to work. It's almost a built in social group.

      Cons

      The project timelines are very short - approximately one week to generate extensive research.

      avatar
      Hanover Research Response
      11y
      Thank you so much for your feedback. I am glad to hear that you enjoyed the work atmosphere and spending time with your colleagues. Our clients and partners set very high expectations in terms of product quality and turnaround times and we are clear during the hiring process that the research role is deadline driven and competitive however I can appreciate that this can be very challenging at times. We have been and will continue to invest in training and professional development during the first few months in seat to train and support our research staff as they learn to manage their project loads and deadlines, but if you are still experiencing difficulties with the project turnaround times, please speak with your L&D trainer, your Personal Manager, your Content Director or come directly to me so that we can work together to alleviate the challenges. I do like your idea about building in an hour of protected time a week for mentoring/collaboration and have already passed this on to the research leadership. Hopefully we will be able to incorporate this into the workflow in some capacity. Again, thank you for your feedback.
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      ReviewsHanover Research reviews

      Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.