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      Happen Bank

      Engaged Employer

      Happen Bank reviews

      3.6

      69% would recommend to a friend

      (994 total reviews)
      avatar

      Scott Sanborn

      75% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Happen Bank has an employee rating of 3.6 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Happen Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      994 reviews
      3.0
      Apr 28, 2020

      Wow

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, lots to learn

      Cons

      Those in charge continue to make costly decisions and remain in power while so many lose their jobs.

      3.0
      Sep 27, 2019

      Great people on operations level, execs don't care about operations

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people on the operations level. Everyone was fun, supportive, and smart. Lots of new college grads. I joined as a new college grad and loved it because I worked with people my age. All of my supervisors were very supportive and always talked to me about growth. Lots of snacks. Many people made "LC" lunches from the bread, cereals, and cup noodles (before they stopped having them). Free gym on the bottom floor. Free icecream, free coffee, free alcohol. Pay isn't that great. Health/vision/dental benefits are actually really great!

      Cons

      Upper management doesn't care about operations. Treated as a number in a very metric-driven space. Member Support reps are practically chained to their desks. Upper management didn't even realize (or care to notice) that customers were waiting nearly 2 hours to talk to a representative, for almost a year. CEO literally never walked onto any operations floor and did not show up at the large meetings that were held about layoffs.

      5.0
      Aug 24, 2019

      Working at lending club

      Customer development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take everything super serious as the privacy of the members in their information that they provide. They definitely take care of their employees. Giving first year hires 18 days PTO and next year is 23 years with a rollover limit of 32 days. You get plenty of time to take a break a lunch. Snacks and drinks are provided for us. There is free starbucks coffee for us. Parking is free and it's right next to the trax and bus stations. Not like other call center, you have a 30 minute buffer to go and get a drink or use the restroom.

      Cons

      As they take care of their employees they expect much of their employees. We are to keep very diligent of our schedules and also our numbers while also taking care of the customers. It's not impossible, just a great job expecting great things out of their employees.

      Viewing 187 - 189 of 994 Reviews
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      ReviewsHappen Bank reviews

      Glassdoor has 1,022 Happen Bank reviews submitted anonymously by Happen Bank employees. Read employee reviews and ratings on Glassdoor to decide if Happen Bank is right for you.