Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 359 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 254 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 109 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 1, 2014

Unreasonable expectations

Assistant manager operations

Recommend

CEO approval

Business Outlook

Pros

Casual atmosphere for the customer

Cons

Sales quotas unreachable in this location

Harbor Freight Tools Response

12y

Thanks for your valuable input. We agree, Harbor Freight offers a comfortable, casual atmosphere for its customers, and we believe for our employees as well. We also appreciate your feedback about areas where we can improve. If you'd like to expand and share specific information, please feel free to anonymously call our HFT Outlet Hotline at 1-800-693-8377. Thank you!

2.0

Jun 27, 2014

They Talk a Good Game

Sales associate/customer service

Recommend

CEO approval

Business Outlook

Pros

If you have a good store manager it can be a good place to work. Most of the people I worked with were dedicated people and I never had a cross word with anyone, and I was fortunate to have a great store manager. The customers were friendly and I enjoyed helping them. It's a decent part time job for a single person with few outside obligations.

Cons

Short sighted corporate has oversaturated this area with new stores so everyone's sales have dropped off. Because of that, new stores have not met sales forecasts resulting in everyone's hours being cut. The store managers are pressured to sell the Extended Service Plans and Inside Track Club memberships and they have no choice but to pass down that pressure to the employees. Hours are not consistent so you may get 18 hours one week, and 12 hours the next week, and the starting and ending times might vary which makes it very difficult to plan your life. Many employees are married and have children and it is impossible to make sure family obligations are met when you never know from one week to the next what time you will be starting and ending work, or what days you will be scheduled.

5.0

Jun 26, 2014

I've been here for a year and a half and I loved it…Good Company and great growth. Top performers excel

Data operations manager

Recommend

CEO approval

Business Outlook

Pros

• High growth, high opportunity environment. • New management that understand the business and are committed to providing a top-tier working environment with work-life-balance. • State-of-the-art Technology platform… - Multiple recently implemented applications with road maps to support growth. - Great opportunity to grow with the company and the technology. • Solid and proven business model. • Ability to drive change and all levels within the organization. - Very flat organization. • Continuous improvement is valued and rewarded.

Cons

• It takes a highly motivated, passionate and talented individual to thrive in this environment. • If you’re not motivated, passionate and talented you won’t be as successful as you could be.

Viewing 3187 - 3189 of 3,450 Reviews

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Retail Stocking Associate

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Ratings by category

Ratings by demographic groups

Reviews by job title

Unreasonable expectations

They Talk a Good Game

I've been here for a year and a half and I loved it…Good Company and great growth. Top performers excel

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