Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 357 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 251 reviews)); "Great place to work and people are great" ((in 151 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 112 reviews)); "Coworkers were great and made work enjoyable." ((in 83 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 217 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,451 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Feb 29, 2024

Lies

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay that's about it

Cons

No guaranteed raises, they rather hire from outside then promote within. Once in a management position you will be lied to about promotions fair wages and performance reviews are a sham. Management gets to write their own schedule work whatever hours they want and no one checks in consistently on their managers for accountability

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our hardworking leaders. We are committed to improving in all areas and at all levels. Your feedback will help us do that. At Harbor Freight, we value people above all else and we are committed to providing our Associates with competitive compensation to support their lives. We review the wages for our Retail Associates three times a year by comparing them with the market and minimum wage, and we also review them once a year during the annual performance review. We do our best to stay ahead of the minimum wage and we do not pay at the minimum wage. We also review the wages of surrounding retailers to determine the need for an increase in the current wage. We highly encourage you to reach out to your HR Partners or you may email us at culture@harborfreight.com to discuss any concerns. Thank you for your continued hard work and we are glad to have you on the team.

4.0

Feb 7, 2024

Pretty Good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good management good salary decent benefits

Cons

fast paced numbers and analytics are shoved down throat customers

Harbor Freight Tools Response

2y

Thank you for sharing your feedback with us. We are grateful for your hard work and dedication during your time here at Harbor Freight. We strive to improve in all areas and your feedback will help us do that. We wish you the best in your career journey!

3.0

Jan 30, 2024

Be prepared to wear many hats

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

1. Teammates; by far the best team I’ve ever worked with in my retail career. They were very supportive of me during my onboarding phase. 2. This can lead into a con but there’s Always something to do. You’re never bored and the shift goes by quicker. 3. Competitive wages

Cons

1. I applied to the job assuming that I would solely do tasks that are focused on sales. However, there were a lot of other duties that were mainly logistics and custodial that I was assigned. You do wear many hats, and you’re never bored but the compensation isn’t quite fair. 2. The customers at my store were very short (rude) and perverted. 3. I didn’t feel as though my talents and skills were being utilized. Customer shopping experience isn’t really personalized so you’re essentially just a glorified cashier.

Harbor Freight Tools Response

2y

We appreciate you sharing your detailed feedback with us. We are grateful for all the hard work and contributions you made during your time here at Harbor Freight. We value people above all else and we do not tolerate any form of misbehavior or harassment whether it is from an Associate or a customer. We highly encourage our Associates to partner with their Store Managers regarding such concerns. We want you to know that your feedback is important to us. Thank you for your hard work and we wish you all the best.

Viewing 439 - 441 of 3,451 Reviews

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