Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 362 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 261 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 78 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 218 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 93 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Feb 29, 2024

Lies

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay that's about it

Cons

No guaranteed raises, they rather hire from outside then promote within. Once in a management position you will be lied to about promotions fair wages and performance reviews are a sham. Management gets to write their own schedule work whatever hours they want and no one checks in consistently on their managers for accountability

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our hardworking leaders. We are committed to improving in all areas and at all levels. Your feedback will help us do that. At Harbor Freight, we value people above all else and we are committed to providing our Associates with competitive compensation to support their lives. We review the wages for our Retail Associates three times a year by comparing them with the market and minimum wage, and we also review them once a year during the annual performance review. We do our best to stay ahead of the minimum wage and we do not pay at the minimum wage. We also review the wages of surrounding retailers to determine the need for an increase in the current wage. We highly encourage you to reach out to your HR Partners or you may email us at culture@harborfreight.com to discuss any concerns. Thank you for your continued hard work and we are glad to have you on the team.

5.0

Feb 27, 2024

Leader of people

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great place to shop

Cons

Fluctuating schedule on weekly basis

Harbor Freight Tools Response

2y

Thank you for your feedback. We are always happy to hear from our hardworking team. We highly encourage you to reach out to your Store Manager regarding any concerns and that includes scheduling. Thank you for your continued hard work and we look forward to seeing you grow!

4.0

Feb 27, 2024

Love it

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, work/ life balance, pay

Cons

Being a smaller company technology is lacking

Harbor Freight Tools Response

2y

Thank you for providing us with your feedback. Our goals and accomplishments would not be possible without the contributions of hardworking leaders like you. Please note that we regularly monitor Associate feedback in our efforts for continuous improvement. Thank you for your continued hard work and we look forward to seeing you grow!

Viewing 496 - 498 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Sales Associate