Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 362 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 261 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 78 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 218 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 93 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 26, 2024

People First Company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Top leaders listen, first time ever in my career where as a store manager, we get on calls where they ask for feedback and actually respond transparently. The leaders actually care about people and do what they say they are going to do. If you want to be compensated well and still enjoy your family, being a store manager with this company by far achieves those goals! Required to only work 45 hours as a salaried store manager and that is reality. If you’re working more than that, expect to be questioned around why. Company truly focuses on behaviors. First time I’ve ever been in a retail environment where the district manager actually cares about people and focuses on diversity and growth!

Cons

Only con I would say is that technology could be better however like I said with the pros, the leaders are listening and doing something about it.

Harbor Freight Tools Response

Thank you for your detailed review. We welcome the opportunity to receive feedback from our hardworking leaders and we are grateful for all that you do. We want you to know that we are continuously working to develop and improve in all areas. Thank you for being a part of our leadership team and we look forward to continuing to work alongside you and achieving even greater milestones together.

3.0

Feb 25, 2024

Decent place for part time work; limited hours

Logistics associate

Recommend

CEO approval

Business Outlook

Pros

Good hourly rate that usually increased every year around annual performance review. Coworkers are very friendly and easy to get along with. Management definitely has some flaws, but ultimately gets things done

Cons

Very few hours available for part time employees except during the busier times of the year (around holidays, mainly)

Harbor Freight Tools Response

Thank you for sharing your experience with us. We are grateful for your hard work and your feedback. We believe in providing respectful schedules to all our Associates and we highly encourage you to connect with your Store Manager regarding scheduling concerns. Thank you for being a part of the Harbor Freight team.

5.0

Feb 22, 2024

Great environment to grow in

Logistics manager

Recommend

CEO approval

Business Outlook

Pros

Company invests in you through coaching and developing opportunities

Cons

No complaints. It's the best job in retail

Harbor Freight Tools Response

Thank you for your positive feedback! We are always happy to hear from our hardworking leaders. We take pride in our people-first culture, and we are committed to providing our Associates with the resources they need to grow and advance in their careers. Thank you for your continued hard work and we look forward to seeing you grow!

Viewing 499 - 501 of 3,450 Reviews

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Harbor Freight Tools reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People First Company

Decent place for part time work; limited hours

Great environment to grow in

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