Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 361 reviews)); "Great benefit package and paid timeoff." ((in 247 reviews)); "Great place to work and people are great" ((in 148 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"Bad management always harasses and follows you around the store" ((in 211 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 102 reviews)); "early and long hours on some days" ((in 93 reviews)); "bad manager they contradict everything" ((in 89 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 3, 2023

Good pto

Logistics

Recommend

CEO approval

Business Outlook

Pros

Pto adds up fast. Sick time ok.

Cons

Lack of good management. Lazy employees whom get away with sitting around. No communication.

Harbor Freight Tools Response

2y

Thank you for being a part of our team for over 5 years. We would not be able to accomplish all that we do without hardworking Associates like you. Our goal is to create a healthy work environment and we strongly encourage you to reach out to your HR Partners regarding any concerns, including management. Thank you for your feedback and we are glad to have you on the team!

5.0

Nov 3, 2023

Superb Experience As Far As Entry Level Retail Goes

Jr. associate

Recommend

CEO approval

Business Outlook

Pros

The products, prices, services, and policies are easy to stand behind because they are both simple and sensible while easily beating competitor offerings. Aside from the occasional rotten customers you'd experience at any retail job the customers you interact with here generally are much more kind, patient, and knowledgable than you'd see elsewhere. Associate benefits are superior to the offerings found at most other retail companies, including for part-time employees, and the 20% associate discount is great. Due to private ownership the company is more flexible and continues to update its policies and practices in ways that improve the experience for both customers and associates. Leadership is always willing to listen and provide mentorship and additional training when something isn't right. There are constant opportunities for advancement, especially if you're willing to move. Anyone staying at the company for more than a few years can achieve a leadership position if they're willing to take on the responsibility associated with it.

Cons

I've struggled with inventory processes due to some logistics associates, primarily the part-time college kids, not following procedures and failing to effectively communicate thus introducing inefficiencies into the work which increases the workload. Logistics, particularly truck receiving, is physically intensive. My smart watch shows me burning an average of 1,200 activity calories and achieving >20,000 steps on a truck night. Some customers can be terrible to interact with, although nothing beyond what you'd experience in most customer-facing retail roles. While superb for an entry-level retail position you must understand that it's just that. You won't be making $50,000/year. You will be doing menial tasks and interacting with the public a lot.

Harbor Freight Tools Response

2y

Thank you for your detailed feedback! We are always happy to hear from our hardworking Associates. We value people above all else and we are committed to improving in all areas to make Harbor Freight a great place to work. Your feedback will help us do that. We want you to know that your feedback is highly valuable to us, and we encourage you to continue providing us with your suggestions as we continue to improve. Thank you for your continued hard work and for making Harbor Freight a great place to shop. We are glad to have you on our team and we look forward to seeing you grow!

5.0

Nov 2, 2023

Pay

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great pay and great benifits

Cons

More hours for large stores to complete tasks

Harbor Freight Tools Response

2y

Thank you for dedicating over 5 years of your career to Harbor Freight! Our accomplishments would not be possible without hardworking leaders like you. We are grateful for your feedback as it will help us in our efforts for continuous improvement. We highly encourage you to connect with your HR Partners in case you’d like to discuss any concerns. Thank you for your continued hard work in Orem, UT and we are glad to have you on the team.

Viewing 589 - 591 of 3,451 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate