Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (118) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 340 reviews)); "Great benefits for full time and part time." ((in 255 reviews)); "Great place to work and people are great" ((in 143 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 109 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"Bad management always harasses and follows you around the store" ((in 211 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "managers don't even know how to do their own job." ((in 90 reviews)); "early and long hours on some days" ((in 89 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 7, 2019

Good first or second job. Could use better management.

Logistics associate

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts(Usually) - Trading shifts or requesting schedule changes were rarely met with any issue. Rewarding work- Honestly it was simple work once you got used to it. Unload trucks, sort the warehouse, take electronic counts of shipments, stock products to the floor, help customers carry out heavy products with hydraulic carts when needed and occasionally answer customer questions. Friendly and cooperative (in-store)management- The managers and supervisors worked closely with all other employees making them easy to talk to and could see first hand when you need help and with what. Advancement- Very clear and clean cut advancement system laid out for all employees. Time, effort and work ethic are all that are needed to advance. Managers provide regular updates on your performance and bi-annual raises give incentive to improve. Transferring to other company facilities for new positions is also an option.

Cons

Coworkers- While I personally enjoyed the company of the other employees on the logistics team, anytime the store was short handed the sales team would have to assist with work in the warehouse. This resulted in extra work for the logistics team having to clean up behind the sales employees who had no training for working in the warehouse. Corporate Management- In contrast to the managers working directly with the store employees, corporate decisions continued to make working for the company difficult. Threatening to fire those that don't follow the company SOP, demanding results that can't be achieved while following the SOP, not allowing a short handed store to hire more workers and instead attempting to make part timers work 39 hour work weeks(since 40 would make them eligible for full time pay and benefits). There used to a Reddit dedicated to employees venting about what corporate had done this time. I don't know if it's still up now but you get the idea.

Harbor Freight Tools Response

6y

Thanks for taking the time to share your detailed feedback with us. We greatly appreciate your hard work and the time you took to share your suggestions with us. Please know that we regularly collect and monitor associate feedback, so we can continue to improve our stores at all levels, including management. Harbor Freight Tools is dedicated to becoming a great place to work, which means learning as we grow and listening to our associates every step of the way. Thanks again for sharing, and we wish you the best on your career journey!

4.0

Sep 4, 2019

Not that bad

Sales associate

Recommend

CEO approval

Business Outlook

Pros

there was good pay opportunity with this position

Cons

There were bad hours associated with this position

Harbor Freight Tools Response

6y

Thanks for sharing your feedback with us and for all of your hard work at Harbor Freight Tools. We recently made improvements to our new time-keeping system that guarantees part-time associates a minimum of 12 hours per week. We wish you the best in your future career!

2.0

Aug 27, 2019

No place to be

Associate

Recommend

CEO approval

Business Outlook

Pros

Manager supply breakfast for us on truck days. Some days can be really good depending which supervisor you working with for the day. Employee discounts.

Cons

Very low pay for the amount of work that has to be done. everything is done manual, No equipment for lifting heavy items. Time limit for 10-15 pages of replenishment. Store has no security, Customers can steal and walk out with anything they want without being stopped by an employee.

Harbor Freight Tools Response

6y

Thanks for sharing your detailed feedback with us. Please know that we greatly appreciate your suggestions and will consider them in our efforts of continuous improvement. We wish you the best of luck in your future career!

Viewing 718 - 720 of 1,121 Reviews

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