Harris Teeter Assistant Customer Service Manager reviews

3.7

86% would recommend to a friend

(72 total reviews)
avatar

Tammy DeBoer

100% approve of CEO

36% positive business outlook

Assistant Manager, Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager, Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Assistant Manager, Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

72 reviews
2.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive company with their competition, a lot of opportunities to move up in the company if desired. Internal management training openings every four months.

Cons

You hear a lot about a "customer first" mentality that doesn't get transferred to all aspects of the job. Labor hours slashed and still expected to maintain minimum customer wait times with just a few people scheduled. Management gets on you about going over scheduled hours but it's impossible to get tasks done on time being so short staffed. Corporate spends more time and money than it needs to making mandatory monthly training videos. Resources would be better spent making sure that the stores are adequately staffed and scheduled.

3.0
Apr 12, 2015

ACSM

Recommend
CEO approval
Business Outlook

Pros

if you know what your doing you will go far

Cons

every job has cons

Viewing 61 - 63 of 72 Reviews

Glassdoor has 5,880 Harris Teeter reviews submitted anonymously by Harris Teeter employees. Read employee reviews and ratings on Glassdoor to decide if Harris Teeter is right for you.