Harris Teeter Assistant Customer Service Manager reviews

3.7

86% would recommend to a friend

(72 total reviews)
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Tammy DeBoer

100% approve of CEO

36% positive business outlook

Assistant Manager, Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager, Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Assistant Manager, Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

72 reviews
2.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Most of the people I've worked with have been a delight. I have met a lot of friends while working here. You get experience in many different areas as long as you express interest and have the right managers.

Cons

Some of the managers do not move from their desk all day and then take credit for all the running around your doing and the assistant department manager. They will send you to a store that is an hour away from your home which makes for no life outside of work at all. The dept. manager will often times schedule themselves during all of the convenient shifts (7-3, 8-4) and leave you with the inconvenient ones all week long (10-7, 11-8). The schedule is typically very unfair. The dept. manager will have weekends off whenever they need it but not use the same fairness towards their assistants or clerks. The assistant department managers do not get paid enough to live on starting out and end up having to take second jobs often. This makes life very difficult because they typically have poor schedules to work around and managers making the schedule are not flexible about second jobs.

5.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for.

Cons

Often over looked for advancement. Still in favor of the good ole boys mentality or who's son or daughter fits the bill from higher up.

4.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good training for management as long as you take advantage of it. If you don't put anything into to it, then I doubt you will get anything out of it (sleeping in class, wanting to leave early is just few examples). I read a lot of the reviews on here & most of the griping I see are those that do not put anything in so how do you expect to get anything out. Along with the classroom & the training I received in my store I guess I got lucky with my team... One other note, I see the "do it or get fired" comment on other reviews. Most stores I have been in I haven't heard such things unless you have several documentations against you. How do you avoid this, do the job the way it is trained...

Cons

Its retail, so hours sometimes can be a challenge. If you know anything about retail though, you should already know/be aware of this before going in. Classroom could use some updated training material.

Viewing 67 - 69 of 72 Reviews

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