Harris Teeter Assistant Customer Service Manager reviews

3.7

86% would recommend to a friend

(72 total reviews)
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Tammy DeBoer

100% approve of CEO

36% positive business outlook

Assistant Manager, Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager, Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Assistant Manager, Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

72 reviews
3.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Its always said that Harris Teeter attracts a specific type of customer and this is true. Our customers demand a lot for us and its a daily challenge to be able to deliver on whatever the request may be. I like being challenged rather than being stuck in a repetitive grind.

Cons

I was given 6 days notice before they transferred me to a store over 50 miles away from my home (which by policy they should have helped me move to the new city, but they didn't). My pay rate is so low that I've resorted to having to keep multiple part time jobs just to make ends meet. My store director lacks compassion and empathy for his employees and can't see details that make up the big picture. The moral of the entire store has gone down and it shows in the effectiveness of each department.

3.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Health Care benefits, Great with working around a school schedule, Very customer service orientated. Probably the best retail grocery company to work for. Tons of available staff in the stores

Cons

Not much room for progression in the company once you reach a certain level. Tons of training involved which can become extremely repetitive.

Viewing 64 - 66 of 72 Reviews

Glassdoor has 5,880 Harris Teeter reviews submitted anonymously by Harris Teeter employees. Read employee reviews and ratings on Glassdoor to decide if Harris Teeter is right for you.