Havertys reviews

3.1

43% would recommend to a friend

(605 total reviews)
avatar

Clarence H. Smith

67% approve of CEO

45% positive business outlook

Havertys has an employee rating of 3.1 out of 5 stars, based on 605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Havertys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

605 reviews
2.0
Jul 24, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team members to work with

Cons

Takes a special person to handle this job. Computer navigation is easy but dealing with Customer complaints over the phone is a completely different level of frustration. Major micromanagement.

1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Havertys has a great benefits program, they have decent training and a semi-supportive management structure. Their computer program was easy to use and they kept very good track of everything you did with your time.

Cons

Their quotas are impossibly high for the foot traffic the store I had was, and they changed the pay structure twice while I worked there, making it more difficult to get bonuses and such. The other sales staff - though half male and half female were the most catty and back-stabbing lying cheating bunch of individuals to work with. And the regional manager was an absolute bumbling imbecile.

2.0
Jun 21, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

Pretty good variety of products & special order options to sell from, good benefits

Cons

POOR TRAINING, micromanagement from corporate, every year they pay us less by restructuring the commission scale, paid on delivered not written, took away mattress PMs, CEO got a million $ bonus but they cut our commission every year, lots of delivery damage causing multiple exchanges, inconsistentcy & unfairness from managers - not deterrents for cheaters, company makes more $ as sales staff makes less & has to work longer hours to compensate for pay cuts

Viewing 13 - 15 of 605 Reviews

Glassdoor has 614 Havertys reviews submitted anonymously by Havertys employees. Read employee reviews and ratings on Glassdoor to decide if Havertys is right for you.