Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

343 reviews
3.0
Sep 24, 2014

Nurse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No weekend or holiday. Low stress.

Cons

Nurses are not valued. They are responsible for everything, even things they can't control. Told must take lots of calls but then are picked apart if there's a complaint.

1.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

The staff is made up of very professional, caring and compassionate people. They are always trying to keep the client's best interests at heart. The best group I've ever worked with, by far!! The company policies are pretty much on par with all major companies of this size, but as with most big companies, the employee is more a number than a name.

Cons

The Leadership team here adopts a "fake it til you make it" philosophy behind closed doors and while the clients and C-level management see a well-oiled machine, behind the scenes it's chaos. The policies and procedures are not uniformly administered or enforced, so a caller could get one answer with one representative and another answer with another representative. Not a good way to do business- especially in the healthcare field. Further, the Leadership team is made up of people who've never worked on the ground floor and though they make a showing of being open to feedback from employees, they don't really listen and make little effort to really understand.

Viewing 325 - 327 of 343 Reviews

Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.