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      Health Advocate

      Engaged Employer

      Health Advocate reviews

      3.0

      45% would recommend to a friend

      (343 total reviews)

      Jeff Cordell

      50% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      343 reviews
      3.0
      Dec 28, 2013

      Great mission, good organization, needs self-reflection to get to next level.

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Does wonderful things for it's members, solving many difficult issues for people needing help with their healthcare. Employees who care deeply about their work and about each other and work together to help members.

      Cons

      Poor inter and intra-departmental communications, lack of opportunity for job advancement and training, lack of transparency in many areas relating to employee/management relations, and staffing issues. Lack of management receptiveness/ interest in employee feedback. Need for improved commitment wellness in a health-oriented company with regards to ergonomics, exercise, etc.

      2.0
      Oct 26, 2013

      May be pro Customer service but not pro employee ....

      Customer care associate-benefit specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dress down every Friday, and various little things the company does to appreciate the employees.

      Cons

      Upper level management is not receptive to ideas from employees. Worked for a department where there was obvious favoritism with the managers and certain employees. Received no formal training class. Had OTJ training and was thrown into my position. They give you no time to settle into the job. Demand daily quotas are met for call volume, and if not met result in poor QA scores when attempting to keep up.

      5.0
      Oct 24, 2013

      A great place to work that provides an important service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      • The company’s mission • Overall positive attitude and employee dedication to helping members • Growth and learning opportunities • My manager • Willingness to listen to ideas • The many ways the company celebrates and supports employees (special events/lunches, dress down days, holiday parties, bonuses), particularly during time of high volume • Supports and donates to charities • Compensation (includes options)

      Cons

      The cons are no different than any other company I’ve worked for—just fewer of them.

      Viewing 337 - 339 of 343 Reviews
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      ReviewsHealth Advocate reviews

      Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.