Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"Great benefits and time off" ((in 17 reviews)); "coworkers are great" ((in 16 reviews)); "People you work with are nice" ((in 15 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 9 reviews)); "Generous PTO and some flexibility with hours" ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 32 reviews)); "Pay is low." ((in 20 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Poor training and they throw you to the wolves" ((in 11 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

3.0

Jun 19, 2015

Okay, but don't stay long.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My salary was competitive and I liked the other members of my team. I got to work on some interesting projects. There were many perks to working here in the beginning, but these decreased over time.

Cons

Micromanagement. Bullying and aggression from upper management. Favoritism. Inconsistent application of rules across team members. Inability to plan ahead, even for annual recurring projects resulting in unnecessary stress and last minute scrambling. Management often unavailable making it difficult for you to do your job. Lack of communication.

2.0

Mar 11, 2024

Call center environment

Wellness coach

Recommend

CEO approval

Business Outlook

Pros

Coach supervisors share helpful client information with the coaches when they have it.

Cons

Client information is often missing and/or outdated and the wellness coaches are left to issue internal work tickets for the information to be found. This process can take multiple work days, leaving coaches with a plethora of client call-backs, on top of their other job duties, once the information is known. Also, the wellness coach job description does not contain specific wording to inform potential coach applicants that a majority of the job is for repetitive technical support issues, involving documentation and client follow-up, rather than providing wellness coaching for a healthy lifestyle.

1.0

Nov 26, 2023

Horrible employee interactions

Health advocate

Recommend

CEO approval

Business Outlook

Pros

You will get a paycheck after you work your designated shifts.

Cons

The paycheck you get may or may not be correct and it may take several days/weeks to get it corrected. This company looks out for itself - they will never care about you the employee, Your managers will lie and tell you one thing and do another behind your back. (Do not give 2 weeks notice here. They will promise to pay your vacation time and you'll never see it. You've been warned - you just can't be the good guy here).

Viewing 49 - 51 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate