Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"People you work with are nice" ((in 17 reviews)); "A lot of great people and benefits." ((in 16 reviews)); "coworkers are great" ((in 15 reviews)); "Generous PTO and some flexibility with hours" ((in 11 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 18 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

2.0

Mar 11, 2024

Call center environment

Wellness coach

Recommend

CEO approval

Business Outlook

Pros

Coach supervisors share helpful client information with the coaches when they have it.

Cons

Client information is often missing and/or outdated and the wellness coaches are left to issue internal work tickets for the information to be found. This process can take multiple work days, leaving coaches with a plethora of client call-backs, on top of their other job duties, once the information is known. Also, the wellness coach job description does not contain specific wording to inform potential coach applicants that a majority of the job is for repetitive technical support issues, involving documentation and client follow-up, rather than providing wellness coaching for a healthy lifestyle.

4.0

Mar 7, 2024

Great company to work for

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

They were flexible with schedule and also very kind collegues and management

Cons

none that I can think of.

2.0

Feb 22, 2024

Mixed Reviews

Care manager

Recommend

CEO approval

Business Outlook

Pros

I appreciated that this job was virtual as I started working for Health Advocate during the pandemic. It was also nice not to have to commute.

Cons

I personally found it very tedious to be on the phone, fast majority of the day, and to be assessed in the various metrics for my performance and productivity.

Viewing 52 - 54 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate