Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
5.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- An employee-centered company driven by integrity and humanity from the very top. - Most people are very friendly, here to do a job, and not wrapped up in their own ego. - I have never, not even once, had a time off request denied. - Although somewhat below top-of-market for compensation, the pay is good and looking even better in light of the recent market downturn. - Benefits are very good.

Cons

- Things are tight in the healthcare industry right now, so it's been more challenging to build revenue and every department has been feeling the squeeze. - The company's stock price has (irrationally, I believe) taken collateral damage from the blunders of other companies in the field. - Although not in my department, I know there are some departments where people are working a lot of overtime and managers have a controlling attitude—this is not okay. - There's a sense of constant pressure on management to give shareholders a payday by taking benefits and salary away from employees. So far they've refused, and I'd like to believe they have the ability to hold the line over the long term, but being a public company has its hazards.

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Health Catalyst Response
2y
Thank you for your review. I very much applaud and appreciate your mission-orientation! I agree with you that market realities have been difficult. However, I believe our tech-enabled managed services offering has incredible potential to help us achieve our mission on a larger scale than we’ve ever seen. Thank you for your more than six years of contributions to our success! Best, Dan Burton
3.0
Aug 9, 2023

Mixed feelings about this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The remote first company culture supports working from anywhere. - Executive leadership seems to be genuinely striving hard to manage things well through what are some very tough times over the last year and a half or so.

Cons

- Personnel cuts over the last year or so have cost us many of our best engineers. - The cultures among many product and engineering teams are behind best practices and without change will not lead to the outcomes the company is striving for. - Business outlook feels uncertain. Transparency has dramatically decreased over time, but there seems to be some reason for a positive outlook. - DEI initiatives here are almost entirely hollow and in many cases cause more overall strife and harsh feelings among employees than positive outcomes. The company DEI leaders are painfully blind to their biases here. - There are lots of in groups and inner circles where all the promotions and opportunities are sort of gate-kept. Very little career progression for most and those who really want to chase career advancement will leave before too long.

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Health Catalyst Response
2y
Thank you for taking the time to write this thoughtful review. As you rightfully point out, market realities have been difficult. We have needed to make strategic adjustments that rely on building strong and deep partnerships with our clients. As such, I believe our tech-enabled managed services offering has strong potential to scale improvement throughout the industry. In regards to our emphasis on diversity and inclusion, we care about every team member and strive to enable each team member’s high engagement so they can optimally contribute to our mission. We always have more to learn here. Please reach out to our Chief People Officer, Linda Llewellyn, or our Chief DEI Officer, Trudy Sullivan, so one of them can learn more about what you’ve observed around our DEI initiatives. Your commentary on our leadership is interesting. We try to live up to all of our values and operating principles, which include being world-class, but there are times we will fall short. I would like to understand if there are specific situations we can help address here. Please reach out to me, if you are comfortable, or Linda Llewellyn, so we can discuss your concerns. Thanks for your more than nine years of contributions to our success. I am hopeful that there are many more and look forward to discussing your experiences with you, if you are comfortable doing so. Best, Dan Burton
5.0
Aug 9, 2023

Amazing company!

Recommend
CEO approval
Business Outlook

Pros

Absolutely love working for Health Catalyst! The entire leadership from the top down is amazing and focused on servant leadership. They really care about their team members and clients.

Cons

no cons so far after 1 year

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Health Catalyst Response
2y
Appreciate your review. I’m so glad you’ve had a positive experience. Thanks for your more than two years of contributions to our success! Best, Dan Burton
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Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.