Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great team members" ((in 39 reviews)); "Good Work/Life Balance" ((in 38 reviews)); "Pay was great" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 25 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

1.0

Jun 8, 2025

Good while it lasted,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The teams were great and I had some of the best coworkers I've ever worked with. Managers that held their ground. PTO was nice.

Cons

Scott and the new upper management do not care about the values that made this such a great place to work. It was tone-deaf to be gloating about how well everything went in Q1, considering you had pointlessly cut teams and departments just a week prior. This was a role I wanted to be in for the long haul but I guess that was just unrealistic.

HealthEquity Inc. Response

10mo

Thank you for sharing your experience. We’re glad to hear your time with your team and leaders was meaningful, and we regret to hear it didn’t end the way you had hoped. Decisions that impact teammate roles are never made lightly. They’re made with a focus on the long-term health of the company and our ability to serve members well into the future. We're working hard to stay rooted in our values as we grow. We appreciate your contributions and wish you all the best ahead.

4.0

Jun 8, 2025

Healthequity

Data analyst ii

Recommend

CEO approval

Business Outlook

Pros

Flexibility Work from Home Benefits

Cons

Technology sometimes unreliable Can be tough to make coworker relationships when remote

HealthEquity Inc. Response

10mo

Thanks for sharing your experience—we’re glad you’re enjoying the flexibility, remote work, and benefits. We hear you on the tech hiccups and remote connection challenges. Both are top of mind as we work to improve support and build stronger team connections, wherever you are. We appreciate your feedback!

1.0

Jun 5, 2025

Candidates Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits (as long as you're not caught up in the numerous rounds of layoffs)

Cons

Their 'purple values' are nothing more than an HR gimmick, vastly different than the leaders' actual behaviors. Executives prioritize and reward results, regardless of how those results are achieved, which creates a toxic environment. Some team leaders can be nasty and demeaning, but as long as they deliver results and have their head firmly up the rights execs' butt, they will excel. Don't fall for the company's trick of using Restricted Stock Units (RSUs) as an incentive. They use these as 'golden handcuffs' to keep employees from leaving, but when the company terminates employees as part of a layoff (which has become frequent over the last year), they revoke those unvested RSUs.

HealthEquity Inc. Response

11mo

Thanks for sharing your feedback. We know the past year has brought a lot of change, and that’s felt differently across the company. Our goal is to build a culture where values show up in action—not just words—and where leaders are expected to lead with respect and accountability.

Viewing 70 - 72 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator

Director, AI Enablement