HealthPlanOne reviews

3.0

43% would recommend to a friend

(205 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

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2.0
Feb 5, 2025

Not the best

Recommend
CEO approval
Business Outlook

Pros

Pro's are dependent on what company you got contracted with.

Cons

Training is insufficient, they will acknowledge that they're aware and apologize, but not do anything about it. Supervisors all have different information and none of them align, so you may be told one thing by one supervisor only to find out they were wrong by another. Commission and bonuses change and sometimes without sufficient time to meet metrics. (ex. They will tell you that to qualify for a bonus last month you must have completed XYZ, but there's nothing you can do about it since the month has already passed.)

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HealthPlanOne Response
1y
Thank you for taking the time to share your feedback. We're disappointed to hear your experience with HealthPlanOne did not meet your expectations. Our leadership team values hearing about any concerns or challenges, and we welcome a more personal dialogue to discuss your experience in detail. Please feel free to reach out to us direct at feedback@hpone.com
3.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good health plans, Decent Pay. *seemingly supportive supervisors/managers (too early to tell at this point) Training is pretty on point so far.

Cons

The fact that the ad seemed to be describing a job for a Customer Service/Support role, when in actuality it is more or less a Sales Role. (I'm not against doing sales, but it seems a tad unethical and already starts things off on the wrong foot for me, personally)

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HealthPlanOne Response
1y
Thank you for sharing your experience with HealthPlanOne. We value your insights and will pass them along to our leadership team to support our ongoing improvement efforts. We wish you continued success at HealthPlanOne!
4.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Hourly pay from day one / company pays for all the equipment and licensing / OK commissions / good structure and support which some feel is micromanagement but it is also very clear expectations and a winning formula if followed / if not doing well but working hard, they keep paying your base salary and shift you around to other divisions to get more experience instead of getting rid of you / $50K - $55K realistic if you are mediocre but more if you are good and can choose less base pay with higher commissions. Busy in season when you can make extra money with more sales and overtime. Overall a good job with a level of job security and a decent income.

Cons

$50K - $55K if you are average and hard to get into the top 30% to make $75K plus. If you are that good, there are other companies where the earning potential is better - HOWEVER, not sure about working conditions and training at the competition and if they pay for lic and equiment as HealthPlanOne does. The company can assign you to another division and you have no say in it. You could get a better position for more money or they could put you to do all outbound calls with very little potential for commissions if they feel that you need more experience. Trouble is that is NOT how you get more experience selling, since there is very little opportunity to make a sale doing outbound calls. Very busy in season with a lot of sometimes mandatory overtime and often no time for breaks, but you make more money. Off seasons there is little more than base salary unless you are in higher tier sales, meaning you get better leads. Off season is a lot of cold calls, which is never fun, but they pay you for it with decent base salary. I don't consider these true "Cons" - there is no perfect job. This is an established company and you will pretty much know for sure what you will be getting and what your job is going to be, Expectations are set very clearly. If you work hard, you should succeed. Not for those who are nitpicking. Pretty secure job with good training and decednt income. No misteries, no misleading recruiting scams, you get exactly what you signed up for.

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HealthPlanOne Response
1y
Thank you for taking the time time to share your feedback about your experience with HealthPlanOne! We appreciate your insights and will pass them along to our leadership team to support our ongoing improvement efforts.
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