HealthPlanOne reviews about "communication"

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Work life/balance Lack of accountability Hire for permanent but releases on seasonal basis without warning Poor communication of expectations Low pay for current industry Minimal individual developmental

Communication from senior leadership could be better.

too many layers of leadership; communication from immediate leadership on job role changes is challenging

I’ve seen a lot in my career, but I’ve yet to see such a tone deaf, micromanaged training environment. They will blatantly ignore questions and answer as if they were a politician - There are a lot of non answers. Our trainers have demonstrated ill-preparedness on each day. Most questions are referred to Supervisors we aren’t assigned to yet, or their RAMP program, which hasn’t started. This creates an environment with awkward pauses of the trainer asking if we have questions, and no one wants to ask any. Most questions are basic, and there’s an overall lack of knowledge, with a rushed style training. We are told that we’re the “elite” class of hires, yet they do not have adequate systems, information, or communication between departments. This style of training does not make sense, and I’m sharing for prospective applicants. Stay safe out there! List: Incompetent training team, lack of Medicare knowledge, passive aggressive answers, poor communication between departments, transparency eludes them, dishonest job description during hiring process, and tone-deaf training methods

Too many management changes, I personally had 15 supervisors in 2 years. Job expectations were always changing and communication with management needs improving

Sometimes can get stuck on calls at end of day