HealthPlanOne reviews

They truly care about their employees. They give you the training and tools you need to complete your job to the best of your ability. They care about your opinions and make you feel like your opinion matters.

I have been a customer service/ sales agent for over 20 plus years and I have to say this is the most advanced training class that I have ever had. This impact training was refreshing and has taught me so much about how to address different types of customers, In all situations. I learned so much. and it helped me be a better sales agent, especially working with Medicare recipients. I recommend this to all people who are interested in learning hoe to build a rapport with customers. It also helped me pinpoint personality profiles so that I can make an educated decision on the type of person that I’m speaking with and how to the call efficiently and overcome objections you receive, because the ultimate goal is always to “Support” your position to overcome and handle the objection to help a customer understand specifically how you can satisfy a need.