HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
avatar

Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Apr 26, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

There is great people that really eant to help you

Cons

There people who don't want to help you

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HealthPlanOne Response
2y
Thank you for sharing your feedback with us. We're glad to hear that you've encountered great people who are genuinely willing to help. However, we're sorry to learn that not everyone has been as supportive as you'd hoped. Your experience is important to us, and we're committed to ensuring that all our team members feel supported and valued. If you have any additional feedback or suggestions on how we can improve, please don't hesitate to email us at feedback@hpone.com.
3.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Family style laid back atomosphere Decent hourly wage with great line up of benefits

Cons

Chaotic and can be challenging to contact supervisors and the fact most supervisors are new and don't really know as mich as senior agents.

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HealthPlanOne Response
2y
Thank you for taking the time to write a review. We're delighted to hear that you enjoy the family-style, laid-back atmosphere and find our hourly wage and benefits package to be satisfactory. We understand your concerns about the chaotic nature of the environment and the challenges in contacting supervisors, especially if they are new to their roles. Your feedback is important to us, and we're committed to improving our accessibility and support structure. If you have any further feedback or would like to continue this conversation, please reach out to us at feedback@hpone.com.
3.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They are very flexible when it comes to family matters. Everyone wants to help you once you get on the floor. Fully remote unless you want to go to the office

Cons

They are not always up front with changes. Pending on who is your sup you may have someone that love to micro manage. If you are not producing they will Let you go. Systems are constantly changing or crashing or just don't work.

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HealthPlanOne Response
2y
Thank you for sharing your feedback with us. We're pleased to hear that you appreciate our company's flexibility regarding family matters and the supportive atmosphere once you're on the floor. Additionally, we're glad you find value in our fully remote option. We're sorry to hear about the challenges you've faced with transparency regarding changes and the possibility of micro-management from certain supervisors. We also understand your frustration with the systems' instability. Your insights are important to us, and we're committed to taking steps to address these issues in order to improve the overall employee experience. If you have any further feedback or would like to continue the conversation, please email us at feedback@hpone.com.
Viewing 442 - 444 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.