I’ve seen a lot in my career, but I’ve yet to see such a tone deaf, micromanaged training environment. They will blatantly ignore questions and answer as if they were a politician - There are a lot of non answers. Our trainers have demonstrated ill-preparedness on each day. Most questions are referred to Supervisors we aren’t assigned to yet, or their RAMP program, which hasn’t started. This creates an environment with awkward pauses of the trainer asking if we have questions, and no one wants to ask any. Most questions are basic, and there’s an overall lack of knowledge, with a rushed style training. We are told that we’re the “elite” class of hires, yet they do not have adequate systems, information, or communication between departments. This style of training does not make sense, and I’m sharing for prospective applicants. Stay safe out there!
List: Incompetent training team, lack of Medicare knowledge, passive aggressive answers, poor communication between departments, transparency eludes them, dishonest job description during hiring process, and tone-deaf training methods
