Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Pay is good but I'm bilingual and have been here for a little while." ((in 47 reviews)); "Good training" ((in 44 reviews)); "Salary is competitive Work from home" ((in 41 reviews)); "No Cost Leads and Great Culture" ((in 31 reviews)); "The Human Resource and administrative people are great." ((in 26 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Low Commission, but guaranteed hourly wage" ((in 24 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 12 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 10 reviews)); "I took it to the manager who did absolutely nothing." ((in 9 reviews)); "Extreme favoritism." ((in 9 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

HealthPlanOne reviews

3.0

43% would recommend to a friend

(219 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 4, 2024

Hpone

Broker

Recommend

CEO approval

Business Outlook

Pros

Caring and ethical, decent sniffs and bonuses. They make a great effort of rewarding those who put in work. Decent leads even during ROY.

Cons

Communication between team leads isn't great. If you can set on a phone for 8hrs wouldn't recommend.

HealthPlanOne Response

1y

Thank you for sharing your feedback about HealthPlanOne. We appreciate you taking the time to provide your thoughts and for giving us a 4-star review! We're glad to hear that you find the company caring, ethical, and appreciative of hard work, with decent incentives and leads even during ROY. We understand your concerns about communication between team leads and the challenges of long hours on the phone. Your advice on improving communication is valuable to us, and we are committed to addressing this issue to enhance the overall employee experience. If you have any more feedback or suggestions, please feel free to reach out to us at feedback@hpone.com.

2.0

May 16, 2024

Not the best experience the this time around

Licensed insurance agent/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Leadership is good. I had a great supervisor in the sales department.

Cons

They move you to another deparment without prior notice. I went from Sales Rep to Customer Service Rep after the selling season was over because the client didn't need that many sales reps. Commissions were below bare minimum.

HealthPlanOne Response

1y

Thank you for taking the time to write a review. We appreciate your honesty about your experience at HealthPlanOne, and we're sorry to hear that it hasn't been the best for you at this time. We're glad to hear that you had positive experiences with leadership and your supervisor in the sales department. However, we also understand your concerns about the lack of communication regarding departmental changes and the commission structure. Your feedback on communication is valuable, and we will work to ensure that communication is clearer and more transparent. If you have any more feedback or suggestions, please feel free to reach out to us at feedback@hpone.com.

1.0

May 13, 2024

don't work here

Medicare sales agent

Recommend

CEO approval

Business Outlook

Pros

good base pay, company culture

Cons

commissions feel like you have to know calculus to understand. base pay is ok but getting paid 800 dollars in commissions with over 20 sales is ridiculous.

HealthPlanOne Response

1y

Thank you for sharing your feedback with us. We appreciate your honesty about your experience at HealthPlanOne. We're glad to hear that you find the base pay and company culture positive aspects of working here. However, we also understand your frustration regarding the complexity of the commission structure and the discrepancy between sales and commissions. Your feedback on commissions is noted, and we will review our policies to ensure they are fair and transparent for all employees. If you have any more feedback or suggestions on how we can improve, please feel free to reach out to us at feedback@hpone.com.

Viewing 79 - 81 of 219 Reviews

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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Bilingual Recruiter (Spanish/English)

Remote

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Customer Service Representative (Remote)

HealthPlanOne

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Reviews about "Compensation"

Hpone

Not the best experience the this time around

don't work here

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