Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Pay is good but I'm bilingual and have been here for a little while." ((in 45 reviews)); "Good pay, work from home" ((in 40 reviews)); "Great Training and Coaching." ((in 38 reviews)); "No Cost Leads and Great Culture" ((in 30 reviews)); "The Human Resource and administrative people are great." ((in 24 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 24 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 12 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 11 reviews)); "They don't seem to have good training classes and definitely play favoritism." ((in 10 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

3.0

Sep 19, 2025

Good Opportunity

Licnesed medicare agent

Recommend

CEO approval

Business Outlook

Pros

schedule flexibility,paid holidays and being able to save gas by not driving to work.

Cons

Micromanagement (I personally do not like being micromanaged) Very low energy in teams. I feel disconnected and like a remote slave..... I dont feel there is room for advancement. I feel i was low balled on compensation (Hourly Pay) and the commission structure is extremely disappointing and wasn't made transparent until we were good and locked in..Bait and Switch to get warm bodies on the phones.

HealthPlanOne Response

8mo

Thank you for taking the time to share your feedback about your experience with HealthPlanOne. We appreciate your insights and will pass them along to our leadership team to support our ongoing improvement efforts.

1.0

Aug 30, 2024

Avoid working here!

Medicare sales agent

Recommend

CEO approval

Business Outlook

Pros

Remote, OK hours, Some flexibility.

Cons

All managers , Upper and Lower need to be fired. They have no clue how to manage people. If you read all the reviews, most of the problems are management. If anyone at HPONE can read, fire them all. They are the worst. This place would be great to work at if they hired real talent and actually help agents grow, but that is not on their to do list!. No room to move up. Bad leads, Unrealistic goals, Worst QA ever. They set you up to fail. BEN! I hope you read this!!

HealthPlanOne Response

1y

Thank you for taking the time to share your experience with HealthPlanOne. We're pleased to hear that you found your schedule flexible. We apologize for any challenges you faced, particularly regarding management. We will review these areas closely, if you have any additional feedback or would like to discuss your experience further, please reach out to us at feedback@hpone.com.

2.0

Jun 15, 2024

A Very Different Company Since the Takeover

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Work from home, although that's been taken away from all but sales agents

Cons

See the pros. Also, no room for advancement unless you're an agent. The company has also changed direction entirely, from an insurance company that cares about its customers to straight lead gen. No concern for people.

HealthPlanOne Response

1y

Thank you for sharing your feedback about HealthPlanOne. We appreciate your honesty in highlighting both the positive aspect of working from home and the challenges you've experienced since the takeover. We understand your concerns about the changes in company direction and the impact on advancement opportunities. Your feedback about focusing on customer care and reconsidering the company's approach is valuable to us as we strive to improve. If you have any additional feedback or suggestions, please reach out to us at feedback@hpone.com.

Viewing 94 - 96 of 677 Reviews

Jobs at HealthPlanOne

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

HealthPlanOne

HealthPlanOne reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Opportunity

Avoid working here!

A Very Different Company Since the Takeover

Jobs at HealthPlanOne

HealthPlanOne reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

HealthPlanOne reviews FAQs

Jobs at HealthPlanOne