HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Aug 19, 2022

Letting Go-You’re Just a Number-

Recommend
CEO approval
Business Outlook

Pros

$18/hr. Full time. FullBenefits. Unfavorable schedule 3:30pm- 2am.

Cons

You are on camera all of the time, you must remain sitting in the center of your screen at all times. Low pay. I have a court ordered custody agreement that has 5 days of the year mandatory. I was robbed while going through training. I notified my superiors and they fire me because I chose to take off the last day of training to go get an ID. My car was sitting over 30 mins away since the week before due to not being able to have time off to get an ID to get a replacement ID. Not even my bank will give me access to my account without it and my SS & Birth Certificate. I can’t get an ID because the DMV doesn’t accept Apple Pay. I can’t even pay my rent because I need identification for a large money order…smh…Shows what their priorities are. Not the employee. Seems like you have to choose between supporting your family or …..Good luck ! Start my new job Friday with full benefits and higher pay. #EndlessOpportunities #Asé People are using it as a stepping stone to better AEP opportunities this season. Even when you notify management you are still penalized and in cases fired.

5.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

great culture and environment, motivating team members

Cons

money, no employees wanting to come into the office

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback.
4.0
Jul 19, 2022

Good company so far

Recommend
CEO approval
Business Outlook

Pros

The interview process was easy, training is 7 weeks. They need a more consolidated way to enroll Medicare Beneficiaries. Script(s) are incredibly difficult and if I were to guess, more than one person is contributing bits and pieces. There are softwares out there that would incorporate the script with run thru on needs assessment, Dr and Rx lookup, plan review and the entire enrollment. All in one system. A new CEO is onboard, possibly good changes are comimg to streamline the process. Agents should not be doing Customer Service duties, they should be selling only and hand off any calls that are not a sell to someone else with a simple transfer. Quick and easy. Go on to next call to make a sale.

Cons

See above for info on items that need attention

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating and feedback of your experience. We wish you continued success at HealthPlanOne!
Viewing 220 - 222 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.