Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 42 reviews)); "Work from home, pay on time, and provided equipment." ((in 40 reviews)); "Good training" ((in 38 reviews)); "Good culture and some support at times" ((in 30 reviews)); "The Human Resource and administrative people are great." ((in 22 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 25 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 13 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "Extreme favoritism." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

2.0

Nov 15, 2023

Not what they tell you it will be in recruiting

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Schedule is nice, remote work is nice

Cons

Everything about this company is a disorganized mess. The supervisors don’t even know the product they are encouraging you to sell, are constantly offering conflicting advice from one another, and set unrealistic expectations for an incredibly slow AEP. Additionally the commission is terrible, which is why they don’t tell you until the last week of training.

HealthPlanOne Response

2y

We appreciate you for taking the time to share your feedback. Thank you for acknowledging the benefits of our schedule and remote work options. However, we're deeply sorry to hear about the challenges you've encountered with disorganization and conflicting guidance from supervisors. Your concerns about product knowledge, expectations, and commission structure are valid, and we understand the impact they can have on your experience. Rest assured, we are committed to addressing these issues and making necessary improvements to provide a better working environment for all. Your advice on organization and alignment within the team is noted, and we will work diligently to implement strategies to improve communication and consistency. If you have any further feedback or suggestions on how we can enhance our operations, please feel free to email us at feedback@hpone.com.

4.0

Nov 14, 2023

Good job

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Really try to make it able for you to have family time and work

Cons

Kind of boring just sitting on the phone all day if here's no calls coming in

HealthPlanOne Response

2y

Thank you for taking the time to leave us a 4-star review! We're pleased to hear that you appreciate our efforts to promote a healthy work-life balance, allowing for valuable family time alongside work commitments. However, we understand that the nature of the job, particularly when call volume is low, can become monotonous. Your input is important to us as we continually strive to enhance our employees' experiences. If you have any further feedback or suggestions on how we can improve, please feel free to email us at feedback@hpone.com.

3.0

Nov 14, 2023

Low commissions

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great management in San Antonio.

Cons

Commissions are pretty low compared to other companies.

HealthPlanOne Response

2y

Thank you for sharing your review. We're delighted to hear that you've had a positive experience with our management team in San Antonio. However, we understand your concerns regarding commission rates. Your feedback is important to us as we continually strive to improve our compensation structure and ensure that it remains competitive within the industry. If you have any further feedback or suggestions, please feel free to email us at feedback@hpone.com.

Viewing 247 - 249 of 677 Reviews

Jobs at HealthPlanOne

Bilingual Customer Service Representative (Spanish/English)

Temporary Operations Support Specialist

Temporary Operations Support Specialist

HealthPlanOne

HealthPlanOne reviews

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Reviews by job title

Not what they tell you it will be in recruiting

Good job

Low commissions

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