HealthPlanOne reviews about "benefit"

Now with the business model being seasonal (and it's like that at every Medicare company), you have a peak season, and ROY (rest of year). They ramp up heavily for AEP/OEP, then ramp down. High preforming employees stay and get to enjoy a lighter work load, and those who just maybe were content with the $19hr pay, and didn't sell a lot. They were moved to some outbound customer service program where they make 100+ dials a day and ramps employees down. If you get promoted to a supervisor or trainer, its usually a 3-6 month long contract or longer. However, once it's up and it just randomly ends, you get thrown back to your original sales campaign where it's almost impossible to re-gain where you once left. There was no real room for company growth, like being a successful sales agent, you would normally become a trainer, or a supervisor, then to a sales manager and or director. Well the folks in those roles aren't going anywhere and once you get to a sales supervisor position you are basically stuck. There are zero opportunities to grow from there, internally anyways. Now, I'm sure people at the top in the C Suite and a few positions down are making good money, but it does not translate for your sales agents or supervisors who are basically stuck at $45,000 on average for agents, and supervisors about $52,000 on average. Perfect job for those new to sales, or at the end of your career needing to add to that 401k or SS benefits before retirement. Peak earning years? There's more money to be made out there.

The pay rate is low and I've heard that there isn't opportunity for raises. The commissions are mid. You must make 50+ enrollments/ monthly for decent commissions payout. The commission structure isn't details when you get your checks. If you miss a day w/o using your pto they require you to makeup the hours later in the week. You must have 40 hours at the end of the week.

Very demanding in sales and leads are not the best manger has favorites

sometimes disorganized, ebbs & flows with work

Phone line/ calls not evenly divided, results in small group getting 25 calls while others get 3 Nepotism Pay New up management changes - led to decrease in good lead/calls. That’s only thing visibly that changed

Too many management changes, I personally had 15 supervisors in 2 years. Job expectations were always changing and communication with management needs improving

Lots of extra work with no additional pay. A raise of .75 cents in a year, Changing supervisors and teams every few months. Very quick to fire, not quick to help. Strict over minimal wording requirements.

Terrible pay and small commission. Their expectations are extremely high for what they pay. $19 hr and $10 an app. During slow season you may get 1 sale a week. Their QA is completely unreasonable and hardly anyone passes it. Which they take 25% of your commission if you don’t pass their impossible expectations. They go back and forth on what’s acceptable or not and expect you to read their minds. On top of that the benefits suck. If you want health insurance get ready to spend half your check on it.

Management is stuck in their ways, benefits arent great, significant turn over without addressing the real issues at hand. Feels toxic at times