HealthPlanOne reviews about "communication"

40% positive business outlook

Reviews by job title

31 reviews
1.0
Sep 13, 2016

You can do better

Recommend
CEO approval
Business Outlook

Pros

Nice people to work with. Some good sales training.

Cons

Low pay and little opportunity for growth. If it weren't for the low pay, the disorganization and lack of communication might be tolerable.

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HealthPlanOne Response
9y
Hello, as a growing company, we are constantly working to improve our systems and communication. Thank you for acknowledging the sales training, as we have put a lot of time and effort into providing the best training for our employees to set them up for success. We appreciate your feedback.
4.0
Feb 17, 2017

Licensed Agent

Recommend
CEO approval
Business Outlook

Pros

Family oriented, very flexible in scheduling, rewards top agents.

Cons

Communication could definitely improve; establish pay guides for supervisors.

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HealthPlanOne Response
9y
Thank you so much for your feedback. There’s always room for improvement and for this matter we continue to look in areas where we can guide and allow our employees to exponentially grow and be successful. We appreciate your advice and your input, it really helps us identify what changes we can make as a company in order to provide the best for our employees. Thank you for being a part of HPOne.
2.0
Dec 28, 2017

Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clean environment Entry level employees support eachother Hourly agents can dress casual Decent Supervisor incentive plan

Cons

Gendered based leadership Lacks communication and development of it employees Senior management is misleading and lacks accountbility Cookie cutter program training

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HealthPlanOne Response
8y
Thank you for taking the time to provide feedback. We appreciate your thoughtful comments and suggestions and will use them to help HPOne make improvements to be an even better employer. If you would like to continue a dialogue with us regarding your suggestions please reach out to us at: feedback@hpone.com
5.0
Apr 11, 2022

Great Company

Recommend
CEO approval
Business Outlook

Pros

Flexibility, motivation, learning opportunities, communication.

Cons

Pay, compensation, growth, supervisor communication.

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HealthPlanOne Response
4y
Thank you for taking the time to provide your rating and feedback of your experience. We wish you continued success at HealthPlanOne!
1.0
May 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Unfortunately I was not given the privilege to experience any pros

Cons

The hiring process was very long and very bad communication between HR. I got hired worked for the company for 3 weeks. They fired me during training because I was late getting my certification completely. Something completely out of my hands. I’m very happy they did that because I wouldn’t want to work for a company who doesn’t give you a chance. They incentives and bonuses were a little questionable do to previous reviews I’ve seen from multiple source. Now I work for one of the biggest banks globally and I’m happy I dodged this bullet!

1.0
Nov 26, 2022

Run!!!!

Recommend
CEO approval
Business Outlook

Pros

Pay is decent if you’re willing to be a slave

Cons

Unorganized, unprofessional, unpredictable, no communication. Mandatory OT

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HealthPlanOne Response
3y
We appreciate your feedback of your experience with HealthPlanOne, we are sorry you feel this way. We value your insight and would like a more detailed conversation, if you could please reach out to us at: feedback@hpone.com
2.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Client gifts, competitive awards for meeting daily goals, flexibility work/home balance.

Cons

Poor communication between management and employees. Daily changes and no communication to update employees to execute change. Unprofessionalism from management when stressful situations occur. Different direction given to Licensed Agents and CSR’s, therefore conceiving issues losing prospect interest in the client.

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HealthPlanOne Response
5y
We appreciate your feedback of your experience with HPOne, we value your insight and will share this information with our leadership to assist in our continuous improvement efforts.
2.0
Jan 4, 2021
Recommend
CEO approval
Business Outlook

Pros

They give a pretty decent base pay, health benefits, and 401K, etc.

Cons

Limited communication between managers, also it is hard to find support if needed when taking calls during AEP as they are also answering calls and has a weak training program.

Viewing 7 - 9 of 31 Reviews

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