Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 6, 2017

Utilization Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Horrible place to work for

Cons

Managers and Supervisors belittle you

1.0
May 3, 2017

Finance Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Salary - The low level staffs are good people - The company was created for a good cause but now it is all about making money instead of providing healthcare coverage to low income and old individuals New York

Cons

- Unprofessional - Finance team is lack of smart individuals - - They feel threaten by smart staffs --- they over-protective of their work - Management is not knowledgeable - Many upper management staffs are sexist and the CEO has no clue - HR is incompetent - Sexual harassment happened and no investigation took place

1.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

work-life balance is decent, mostly a 8:30 - 5 schedule (other than if you're in departments during second half of the year with pressure to go live on application changes, even if the systems aren't good or ready (especially BT(now called SI) and IT roles)), co-workers are intelligent and friendly, but beware of family and friends within the company as there is a culture of finger pointing downward when the leaders who cause the problems are excused. I stay because their benefits are good, like 4+ weeks PTO, 6% 401k matching, and easy work to do (you just need a thick skin to work here as the VPs and SVPs are ready to throw anyone under the bus when they don't know what to do - many of the newer SVPs (1-3 years new) don't have the background or skills needed to do the role they have accepted. If you are intelligent and can deal with stupidity on a regular basis from your leadership, it's a great place to work. Oh and don't count on receiving any bonus in 2017 or 2018 as the company's costs have skyrocketed while their enrollment has stagnated and revenues decreased.

Cons

The leadership cannot be trusted, even the employee surveys year after year say it is the #1 issue since 2013. Don't be fooled by their new "Trailblazer" culture terminology as they spend more money on naming things than actually trying to solve real issues. They are beginning to outsource everything to consultants in order to increase their temporary costs as tax benefits, while the best workers have/are leaving or being fired because they don't agree with doing the wrong thing any longer. There has been a 40% turnover year over year for the past 5+ years and a 60% turnover in the newly established Business Transformation (SI) department.

Viewing 70 - 72 of 1,097 Reviews

Glassdoor has 1,178 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.