Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 96 reviews)); "Socially conscience & good pay" ((in 62 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 50 reviews)); "Salary is good and fair" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 44 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 30 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 14, 2025

Friendly working environment

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Pleasant colleagues and work environment Low-stress

Cons

Limited opportunities for growth Excessive number of menial tasks Management lacks strong technical expertise

Healthfirst Response

Thank you for the great review! We value the insights of our current and former team members. We will take your feedback into consideration as we focus on continuous improvement. We hope you felt comfortable voicing your concerns while you were a Healthfirst team member. We wish you all the best in your career.

5.0

Mar 13, 2025

great people

Web developer

Recommend

CEO approval

Business Outlook

Pros

excellent dev teams and qa

Cons

hours can be random at times

Healthfirst Response

Thanks for taking the time to leave such a glowing review! We are delighted that your experience at Healthfirst was so positive.

5.0

Mar 3, 2025

Wonderful company

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Great benefits, 3 weeks of PTO and insurance coverage from the beginning of your start date, Room for growth. Excellent company to work for!

Cons

Lack of communication with Team Lead's and agents and from one dept to another.

Healthfirst Response

Thanks for the great review! The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

Viewing 85 - 87 of 1,097 Reviews

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