Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 2, 2024

Great Organization

Recommend
CEO approval
Business Outlook

Pros

Great benefits and employees, great pay

Cons

Claims is fast pace, everyone month a certain amount of cases must be completed. Competitive work environment

avatar
Healthfirst Response
1y
Thanks for the great review! The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.
1.0
Nov 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros: Great pay, good coworkers, PTO, fully remote

Cons

This job was chaotic, high-stress, and unfulfilling. Micromanagement was extreme, with every minute of your day scrutinized to hit unrealistic goals and metrics. You had to manually calculate performance metrics, while team leaders often reported inaccurate numbers, making it hard to know where you stood. Every decision required middle management approval, leaving no room for autonomy. There was no work-life balance, as you were constantly pressured to take on more tasks, even when overloaded. Processes were disorganized, with unclear directives and pushback from other departments. Leadership was unsupportive, leaving you to deal with issues on your own. The constantly rising expectations made it impossible to maintain momentum, creating a toxic, burnout-prone environment. I wouldn’t recommend this job if you value your mental or physical health. Keep micromanaging your best employees, and they'll continue to leave.

3.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Manager was flexible, good PTO, nice co-workers

Cons

The quality of project management was often not great (some PMs better than others)

avatar
Healthfirst Response
1y
Thank you for taking time to provide feedback on your experience at Healthfirst. The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.
Viewing 109 - 111 of 1,097 Reviews

Glassdoor has 1,178 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.