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Helion Automotive Technologies

Engaged Employer

Helion Automotive Technologies reviews

2.9

45% would recommend to a friend

(84 total reviews)
avatar

Erik S. Nachbahr

58% approve of CEO

42% positive business outlook

Helion Automotive Technologies has an employee rating of 2.9 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Helion Automotive Technologies employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

84 reviews
5.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

There was always something to do and I frequently felt challenged to do my best. I have grown a lot professionally while I have been here. My managers seemed to take a personal interest in my success, and I felt that we make a good team of intelligent and savvy people. I was told what I needed to do in order to succeed and was given compensation when I met my goals. The company has been growing consistently and offers good job security.

Cons

Customers can get unfriendly at times, and work load can feel like a lot periodically.

1.0
Nov 5, 2018

Ok Job

Recommend
CEO approval
Business Outlook

Pros

-Co-Workers in the Service Desk, always open to help out and help you succeed -You Will Learn A Lot -CEO is Friendly and Throws Parties

Cons

-The Equipment they start you with is old and outdated, almost requires you to provide your own devices (Monitors, Mice, etc) -Senior Specialized Employees (VoIP, Networking) treat Desktop Support employees poorly, They are willing to help, but will make you feel bad in the process of helping -75% of Ticket templates have redundant information, that must be filled out again, or you are docked points on a QA -Accountability of employees is not consistent -Hiring Process is not Consistent. Employees are hired in higher tiers then they should be -You can be fired for upsetting an "Executive Level" client, even though you are only following Helion's SOP, a.k.a. the clients always come before the employees -The PTO Plans are terrible. For an hourly employee, PTO and Sick Time are merged into one, you get very little, and unpaid time is highly frowned upon. -Desktop Support Hourly Pay is Minimal for the expectations

Viewing 37 - 39 of 84 Reviews

Glassdoor has 85 Helion Automotive Technologies reviews submitted anonymously by Helion Automotive Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Helion Automotive Technologies is right for you.