Helion Automotive Technologies reviews

No communication at all, they expect you to "Drink the cool aid" and there customers do hate them as they have a revolving door of Help Desk employees because of the way they treat them a no respect mentality. Customers call in and get someone new every time which makes it difficult for customers to get there issues resolved. Lead times and response time way to long as it can take days in some cases to get issues just initially looked at. No work life balance and their compensation is not on par with the extensive workload. Owner and executives act like a bunch of college boy friends and that comes through in there business practices.

Work life is abysmal for some employees, while fantastic for others. Systems personnel working until 1-2 AM from home after a long day at work while others naver have to bother with this. A focus on just fixing problems fast as opposed to preventing them in the first place. No planning, new customers are picked up without expanding staff, there is a constant sense of too much to do. Customers get priority based on how much they are paying or when their contracts are up. A 'professional" atmosphere, yet you will hear f-bombs ever 10 seconds.