Help at Home reviews

3.4

57% would recommend to a friend

(693 total reviews)
avatar

Chris Hocevar

61% approve of CEO

42% positive business outlook

Help at Home has an employee rating of 3.4 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Help at Home employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews
1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, and it's mostly light housekeeping so it's an easy job as far as that goes

Cons

Little mileage compensation..I drive 20 miles to and from home just for 2 hours sometimes so there is absolutely no gas compensation for that. Some clients are very rude and management tells me "that's just how she is". I have gotten in trouble over a lack of communication between the person answering the phone and the supervisor. I wasn't told to do something which resulted in the branch manager threatening to write me up and the "secretary" lying to cover herself, and this has happened more than once. The supervisors are rude and don't care to work with schedules the aid and client both want. Not many hours either and a lot of driving. A lot of clients will cancel at the last minute and nobody will inform the aid so you waste gas and time and lose the hours.

2.0
Jan 14, 2011
Recommend
CEO approval
Business Outlook

Pros

"Sincere" co-workers who truly take 'pride' in the work/services provided and strive to excel at it.

Cons

Lack of "Policy/Procedure Manual" that is accurate & up to date. Lack of "Communication of Policies/procedures" to staff.

3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

they were hard to think of pros to be honest

Cons

they do not care about their employees, increased quarterly numbers and were only taking reffered clients..how are we supposed to increase hires when onle people who already have clients should only be hired??? caregiver documents were also left in unlocked cabinets...yeah...that should say enough

Viewing 64 - 66 of 693 Reviews

Glassdoor has 714 Help at Home reviews submitted anonymously by Help at Home employees. Read employee reviews and ratings on Glassdoor to decide if Help at Home is right for you.