Does Helping Hands Family pay their employees well?

According to anonymously submitted Glassdoor reviews, Helping Hands Family employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Helping Hands Family. This rating has decreased by 27% over the last 12 months.

How satisfied are employees working at Helping Hands Family?

33% of Helping Hands Family employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helping Hands Family 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Helping Hands Family?

RBT - Registered Behavior Technician (49) , Board Certified Behavior Analyst (BCBA) (17) , RBT (10) , Office Manager (4) , Brand Ambassador (2) , Program Support Specialist (2) , RBT/ABA Therapist (2) , Talent Acquisition Specialist (2)

What are the pros of working at Helping Hands Family according to real employee reviews?

"Coworkers were great" ((in 9 reviews)); "Freely structured, individualized, child led services, wonderful clientele and fun staff" ((in 5 reviews)); "Wonderfully thorough training" ((in 5 reviews)); "Always having people to help you and support your on going education" ((in 5 reviews)); "Culture and values here are absolutely amazing!! Continuing education available." ((in 4 reviews))

What are the cons of working at Helping Hands Family according to real employee reviews?

"Horrible pay." ((in 5 reviews)); "Upper management was increasingly difficult to work with, emphasis on "work" ((in 5 reviews)); "I can’t even say that communication is poor because communication is nonexistent." ((in 3 reviews))

What are the top reviewed Helping Hands Family locations?

King of Prussia , Philadelphia , West Chester , Collegeville , Lancaster , Drexel Hill , Chatham , Edison , Shelton , Doylestown , Pittsburgh , Columbia , Wyomissing , Mount Laurel , Lehigh Valley , Mechanicsburg , Ridley Park , Monroeville , Metuchen , Pennington , Northport , Allentown , Abington , Frederick , Gaithersburg , Ocean , Roxborough

Helping Hands Family reviews

2.8

33% would recommend to a friend

(122 total reviews)

Clenn Frost

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Compensation and benefits

2.3

Senior management

Helping Hands Family has an employee rating of 2.8 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Helping Hands Family employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

122 reviews

4.0

Aug 13, 2024

Helping Hands Family- Truly a Family

Rbt - registered behavior technician

Recommend

CEO approval

Business Outlook

Pros

-Everyone is loving, compassionate, and truly cares about the kids - The techs all get along really well and aim to get to know each other on an interpersonal level, which makes working together easier - The kids brighten every day, and even the smallest of goals reached have you beaming from ear to ear - Open door policy is amazing, I never feel weird for talking about something or feel like I am going to get in trouble for my concerns - Such positive vibes!!! - The kids are really what keeps me motivated, it’s so beautiful seeing parents notice the changes, and how we have been able to make lives just a little easier. - I love that we are all such advocates for new ABA, and work hard to dismantle the negative stigma against what we do. We truly aim to make lives easier to live, and work towards helping our kiddos be the best version of themselves, not who anyone else wants them to be, and I just love that so much.

Cons

-Long hours, sometimes I am in the clinic from 7:45am until after 6pm, which can be draining - The job itself can be taxing emotionally (but at the end of the day we do what we do to help our families live the best version of their lives, so it makes it worth it) - Cases could be staffed more appropriately (taking into account which techs would work best with certain kiddos)

1.0

Aug 1, 2024

Please don't work here. You will regret it!

Rbt - registered behavior technician

Recommend

CEO approval

Business Outlook

Pros

The kids are the best part about the job.

Cons

No support. High ...very high turnover. I've never seen turn over like this in my life. Worked for the company and literally over 20 people left while I was there for 6 months. Extremely low pay for the amount of work they want you to do. No such thing as true full time with this company. It's like they try to find ways not to pay you 40 hours. ABA needs to be regulated more on the state and federal level. It isn't so they are getting away with a lot of criminal activity. Don't work here.

Helping Hands Family Response

1y

We appreciate you taking the time to share your experience. Your feedback is important to us as we continually work to improve our workplace experience. While turnover in this industry can be challenging, we are continuing to better our workplace and have rolled out many new initiatives to help our team members. All our clinical leaders are master's level trained and certified ABA professionals, providing mentorship and support to our team. In addition, we invest in ongoing leadership development to ensure our leaders are equipped to provide exceptional care. Hours worked is based on the offer letter at time of hire, and our 40-hour employees work 80% of the time with client care, and the remaining 20% compensated as administrative time. Client care and compliance are our top priorities, and we adhere to all ethical and legal standards. Thank you again for your feedback.

3.0

Jun 25, 2024

have to love kids

Rbt - registered behavior technician

Recommend

CEO approval

Business Outlook

Pros

all fun with the kids

Cons

micromanaged started soon after employment

Viewing 19 - 21 of 122 Reviews

Jobs at Helping Hands Family

Office Manager - Baltimore-Falls Road

Partnership Liaison - Pennsylvania

Clinic Director - Bloomsburg

Special Education Teacher - 1099

Behavior Technician (RBT) - Pittston, PA