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Helpside

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Helpside reviews

4.8

95% would recommend to a friend

(39 total reviews)

Richard (Rick) Bartholomew

100% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Work/Life balance

4.8

Senior management

4.8

Compensation and benefits

4.6

Diversity & inclusion

3.9

Career opportunities

Helpside has an employee rating of 4.8 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Helpside employee rating is 25% above average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Reviews by job title

39 reviews
5.0
May 14, 2018

The Job I Was Looking For

Client success manager
Recommend
CEO approval
Business Outlook

Pros

Management at Helpside truly cares about their employees and clients. They are constantly re-evaluating to make sure all policies and procedures are in line with the high standards the company is based on. The company notices the strengths of their employees and places them in an environment to build on those strengths to benefit everyone involved. Several employees have worked here for an extended period of time - and I can see why! As an employee I am valued and given the tools and encouragement to succeed.

Cons

I really don't have any cons in mind. If I was really searching for a comment, the office I'm in doesn't have any windows or natural lighting. That being said, I take forms over to our second office to enjoy some fresh air and an hour lunch so there isn't really an issue.

4.0
May 8, 2018

Wonderful Employer!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helpside is extremely generous to their employees. They provide a plethora of extras (family coverage for benefits, employee events, gifts, catered meals, etc). The executives understand the importance each employee plays in their organization and strive to show that to their employees. They encourage employees to spend time with their family and take care of their personal life. They have been very accommodating working with individual needs to the extent possible. They are frequently sending out surveys and improving once given feedback.

Cons

Position advancement can take time, given company size, but they try to compensate by giving opportunities for growth, develop and new challenges within the given position. Generally an expressed desire to advance along with a positive attitude, proving ones ability to manage difficult situations, a willingness to receive corrective feedback, working hard and giving it the time needed will result in promotion. Managers are periodically criticized for imperfections but they are human and no manager will ever be perfect. Part of being in business is learning how to deal with different management styles.

avatar
Helpside Response
8y
Thank you for taking the time to write a review. We appreciate the feedback.
5.0
May 7, 2018

I love working at Helpside!

It support
Recommend
CEO approval
Business Outlook

Pros

This is the best company I have ever worked for! The leadership of the company knows you by name and they are always striving to help all their employees. They truly take care of their employees which I value a lot in a company. I don't just feel like a number here; I truly feel like part of the company and it has been very rewarding. I have learned so much in my position while working here at Helpside and Ill continue to learn even more. The benefits are fantastic, the pay is great, and the people are truly amazing. I love working here!

Cons

I seriously cannot think of any cons!

avatar
Helpside Response
8y
Thank you for your review.
Viewing 22 - 24 of 39 Reviews
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Glassdoor has 40 Helpside reviews submitted anonymously by Helpside employees. Read employee reviews and ratings on Glassdoor to decide if Helpside is right for you.