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Hendrick Automotive Group

Engaged Employer

Hendrick Automotive Group reviews

4.5

90% would recommend to a friend

(1,239 total reviews)
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Rick Hendrick

96% approve of CEO

87% positive business outlook

Hendrick Automotive Group has an employee rating of 4.5 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hendrick Automotive Group employee rating is 27% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 5, 2024

Keeps getting worse.

Recommend
CEO approval
Business Outlook

Pros

At this point just making friends at work. I fully believe Mr. Hendrick is a wholesome person but isnt in tune with what happens at his dealerships.

Cons

Long hours, management by fear, constant money/bonuses being taken away. Upper management treats the production employees like sub human. Taking vacation days away, closing the dealer for holidays without pay, making it hard to succeed at any level. Promising bonuses/raises for additional training/certifications and not honoring them. No hiring from within, moving up the ranks isnt possible for non-sales employees. If you speak up about anything thats wrong or speak your concerns upper management will tell you “find another (you know what) job.” Upper management will pressure technicians and sales staff to break company policy, guidelines, and the law to sell a car. If you push back and stand your ground to do the right thing, management will belittle you. Company heads at Corporate really need to communicate with the lower level non-management commission employees who make the day to day operations possible to really know whats happening at these High-line stores. The turnover at these dealers should be a red flag indicator. I work along side multiple employees with close to or more than 10 years who are highly considering finding a new career path. This company was great when I first was hired but greed from Market Area heads is making this company unbearable to work for. The constant push for high goals and more profit is taking a toll the people and making Hendrick’s used car quality poor.

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Hendrick Automotive Group Response
2y
Thank you for your feedback. We would like the opportunity to discuss your concerns in more detail, please contact us at careers@hendrickauto.com.
2.0
Aug 4, 2023

No integrity. Corruption.

Recommend
CEO approval
Business Outlook

Pros

I love the people I work with. The other client advisors and desk managers make it worth it to show up.

Cons

CORRUPT. They preach core values but don’t abide by them in the slightest. They act like this is the best place to work, but the pay plan should be illegal. After researching most dealerships in Austin, we have by far the worst pay structure. It is not industry standard. This company WILL lose their good talent and become a 2 star store, at best. They are more focused on hiring a ton of people and not taking care of the employees that devote their life to the business. This company will work you to death, expect the world, demand that you provide a premium experience, while paying you the BARE MINIMUM. You are nothing but a number here. If you want to get into the automotive business, go elsewhere.

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Hendrick Automotive Group Response
2y
Thank you for your feedback. We would like the opportunity to discuss your concerns in more detail, please contact us at careers@hendrickauto.com.
3.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Free health care is awesome. Cooperate is great, the recourses you get is great too. Own IT support, the equipment is up to date ect.

Cons

On a dealership level, it will very from dealer to dealer. Mine is short staffed and over booked. Management expected the same results as a years ago with 1/4 of the staff. Instead of forking up the money to get qualified talent in the door, they higher people with no experience and try to train them to have 10 years of experience in 2 months. Then get mad at them when they aren't preforming how they "should" be. Automotive industy is a dying one. Its well over due for remodel. Just need to get the "this is how we've always done it" people out of management and get some people who can adapt and change with the times in their places.

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Hendrick Automotive Group Response
2y
Thank you for your feedback. We would like the opportunity to discuss your concerns in more detail, please contact us at careers@hendrickauto.com.
Viewing 154 - 156 of 1,239 Reviews

Glassdoor has 1,263 Hendrick Automotive Group reviews submitted anonymously by Hendrick Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if Hendrick Automotive Group is right for you.