Hertz Customer Service Representative/Location Manager reviews

1.7

75% would recommend to a friend

(232 total reviews)
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Gil West

Not enough data to show CEO approval

58% positive business outlook

Customer Service Representative/Location Manager employees have rated Hertz with 1.7 out of 5 stars, based on 232 company reviews on Glassdoor. This indicates that most Customer Service Representative/Location Manager professionals have a poor working experience there. Hertz is rated 52% below average by Customer Service Representative/Location Manager professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

232 reviews
2.0
Oct 21, 2022

It's all your job

Recommend
CEO approval
Business Outlook

Pros

You will meet some incredible people

Cons

As a location manager at Hertz you will not actually do your managerial duties till after your shift ends on most days, you will clean cars or act as a counter representative or both because the company runs habitually short on staff and it will be your duty to fill in. Then it will be your duty to stay and complete your work afterwards for a salary 10,000 below average

2.0
Sep 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Compensation and bonus were great. 1.5 weeks of vacation first year

Cons

Expect to have no social life. You will earn every dollar you make at this company.

2.0
Sep 29, 2022

Union Workers

Recommend
CEO approval
Business Outlook

Pros

You get a free rental car and free gas to drive while you are with the company.

Cons

Detailers are Union worker they are very hard to deal with. Most of them do the least amount of work and it’s hard to discipline them or fire them.

Viewing 19 - 21 of 232 Reviews

Glassdoor has 8,846 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.