Highgate Operations Manager reviews

4.4

89% would recommend to a friend

(19 total reviews)
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Arash Azarbarzin

Not enough data to show CEO approval

91% positive business outlook

Operations Manager employees have rated Highgate with 4.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Highgate is rated 23% above average by Operations Manager professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19 reviews
5.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

-Many opportunities for high performing skilled individual. -Success driven and focused through measurable/tangible target and goals. -Large company network

Cons

-Work focused. -High pace environment, constantly challenging barriers.

1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single one. Everything fell apart once they bought our property.

Cons

They did not set up the time clock before the switchover, or our scheduling website access. They took away our PTO system and misled us prior to the change and strung everyone along for another month after. Pay sucks, my front desk agents make less than McDonald's because of their strict 3% raise rule. Worst part is the clique-iness of corporate. Go to one higher up with legitimate issues and concerns expecting discretion, but uhoh they know the other person so they tell them everything and never even respond to you. That occurred more than once.

5.0
May 27, 2022

Highgate Management

Recommend
CEO approval
Business Outlook

Pros

The company is one of the largest hotel management positions in the area and continuing to expand. There is a lot of room for growth if approached in an effective way.

Cons

My con is more specific to my property and not the company entirely. I would like to see more focus on solutions than problems from the decision makers. As well more consideration with budgeting to the items needed.

Viewing 10 - 12 of 19 Reviews

Glassdoor has 898 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.