Question 1

Is Highgate a good company to work for?

Accepted Answer

Highgate has an overall rating of 3.6 out of 5, based on over 896 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Highgate to a friend and 63% have a positive outlook for the business. The best reviews about Highgate have been left by employees working as General Manager, Human Resources and Guest Service Agent.

Question 2

Does Highgate pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Highgate employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highgate. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Highgate?

Accepted Answer

62% of Highgate employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Highgate 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at Highgate?

Accepted Answer

General Manager (51), Manager (30), Front Office Manager (23), Front Desk Agent (22), Operations Manager (19), Sales Manager (16), Human Resources (15), Human Resources Manager (13), Director (12), Guest Service Agent (11), Staff Accountant (9), Hotel Manager (8), Assistant Director of Finance (7), Assistant General Manager (7), Director of Front Office (7)

Question 5

What are the pros of working at Highgate according to real employee reviews?

Accepted Answer

"The benefits are great and very competitive to t  bigger companies." ((in 66 reviews)); "Good pay and many jobs" ((in 38 reviews)); "People are great!! Place is busy!" ((in 33 reviews)); "Growth opportunities as they have many hotels in US" ((in 32 reviews)); "Really committed to creating a great culture for their employees." ((in 29 reviews))

Question 6

What are the cons of working at Highgate according to real employee reviews?

Accepted Answer

"This place has change management 3 times in over 3 months while working with them their management is terrible." ((in 47 reviews)); "sometimes the different shifts and long hours are tough to adjust to" ((in 29 reviews)); "You are also expected to be available on off days and after hours no work life balance" ((in 28 reviews)); "life balance is not a priority to upper management when it comes to their other staff." ((in 13 reviews)); "They are always looking for managers because nobody can work for them for long." ((in 11 reviews))

Question 7

What are employees saying about Highgate layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highgate layoffs and their outlook for job security at Highgate in 2026.

Question 8

What are the top reviewed Highgate locations?

Accepted Answer

New York, Miami, San Francisco, Key West, Boston, Irving, Las Vegas, Honolulu, Dallas, Arlington, Los Angeles, Miami Beach, Phoenix, Long Beach, Atlanta, Washington, Philadelphia, Scottsdale, Tucson, Oklahoma City, San Juan, Nashville, Laguna Beach, Crested Butte, Seattle, Lakeville, Mount Pocono, Bethesda, Newark, Chandler

Highgate

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Great pay overshadowed by Toxic Management and Serious Burnout. Don't Do It.

Paid family insurance benefits are a plus

Strong growth opportunities, but adapting to new service model

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